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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,251 Reviews

2,251 Reviews of South Bay Hyundai - Service Center

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December 27, 2024

I called ahead to alert the service personnel of my impending two drop off. The staff was ready to assiat me and handled my repair the same day. More

by CHAD.DECATUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience with us and the seamlessness of the process. We thank you for giving us the opportunity to serve you. Please don't hesitate to reach out if you have any questions.

December 25, 2024

Did not Rotate tires, but told me was done. Had to put air in tire the day after the service. And I was charged for tire rotation which was not done. Merry Christmas. More

by mcbernard.nwosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadily
Jan 02, 2025 -

South Bay Hyundai responded

We are sorry to hear that your experience with us has not been positive. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future.

December 25, 2024

They said car was ready to be picked up. I paid then stood out in the cold waiting for 15 minutes no car . No place to sit outside. Went in to ask what the hold up was and they had no clue More

by ezratty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure who I worked with
Jan 02, 2025 -

South Bay Hyundai responded

We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.

December 22, 2024

Jack has always been super helpful! Very patient in explaining what services are needed and not needed. Will continue to be his customer! More

by wishchylde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

December 21, 2024

Service was fast and courteous car was returned to me in beautiful condition. Great experience More

by skeasleyhome
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 20, 2024

In my recent visit to Hyundai, I had an exceptional experience with Calvin from the moment I asked him about what services were necessary to keep my car running smoothly. Calvin is always very attentiv More

by Moore.chara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience working with Calvin! We will make sure he hears your kind words. Thank you again for choosing South Bay Hyundai and please don't hesitate to reach out if you have any questions. We're always happy to help!

December 19, 2024

Great dealership. They really treat every customer with respect and kindness. No challenge is too big for them. More

by alavin27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Dec 20, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

December 19, 2024

Jeremy is the best. I always leave happy after my car has been serviced by SBH More

by bstrick.xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

South Bay Hyundai responded

We're happy to hear you have had such a positive experiences with Jeremy and our team! Thank you again for choosing South Bay Hyundai and we look forward to your next visit.

December 18, 2024

Have always had great experiences at South Bay Hyundai. Friendly, communicative, competent. Great lounge area to relax as well. 10/10 would recommend! More

by JAREDGILBERT2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Dec 20, 2024 -

South Bay Hyundai responded

Thank you for being a loyal customer! Our team strives to deliver an excellent experience, and we are glad you have found this to be the case during your visits. If you have further needs or questions, please reach out!

December 18, 2024

Overall great experience. I called other dealers for a problem I was having and this dealer was the only one who had any idea how to resolve my issue and were willing to do so More

by neiman.josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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