South Bay Hyundai - Service Center

I like the look, layout, and ease of use of the renovatrd repair facility at SouthBay Hyundai. Jack was my service technician on this appointment. He was courteous and listened to my concerns. I renovatrd repair facility at SouthBay Hyundai. Jack was my service technician on this appointment. He was courteous and listened to my concerns. I had an important appointment immediately after the service. I communicated my timeline and Jack communicated the standard time my service usually takes. He made a suggestion that would take car of my vehicle and likely get me out in the time I requested. I like that he didn't promise or make a guarantee. He was simply clear about what I should expect. Needless to say everything went smoothly. My vehicle was well serviced and continues to run smoothly because I get my regular tuneups at SouthBay Hyundai. And I made it to my appointment with a few mins to spare. More

After 2 yrs telling the people on the service department finally I got a great service person ( Kei) that listen to me with the problem with the ioniq 5 charging system, finally I got a great service person ( Kei) that listen to me with the problem with the ioniq 5 charging system, More

Poor guidance, poor service, overall poor. bad communication, they send you home even you have a check engine light on. bad communication, they send you home even you have a check engine light on. More

South Bay Hyundai does an awesome job of providing service and information. It's the best dealership I've ever dealt with, and that includes Mercedes Benz, BMW and Porsche. service and information. It's the best dealership I've ever dealt with, and that includes Mercedes Benz, BMW and Porsche. More

Great dealership who focuses on customer experience and follows up with each customer to ensure the experience is positive. follows up with each customer to ensure the experience is positive. More

5 star for Jeremy who helped me with my car. Very friendly guy! going to dealership for service sometimes can be intimidating and worrisome but this guys was friendly the whole time. Very friendly guy! going to dealership for service sometimes can be intimidating and worrisome but this guys was friendly the whole time. More

I had the make an appointment just so the dealer could inspect my car for a rattling noise on my tailgate. I knew that the dealer will need to place an order for the needed part. So I had to make a 2nd ap inspect my car for a rattling noise on my tailgate. I knew that the dealer will need to place an order for the needed part. So I had to make a 2nd appointment for them to install the part, when I got there dealer told me that the part they order for my car they used on another car I now I will need to make a 3rd appointment More

They won't fix an issue I've had with the car since day one. Service manager does not return my call. one. Service manager does not return my call. More

Very comfortable waiting area! A little annoyed that the service took so long! But OK! A little annoyed that the service took so long! But OK! More

The dealership is clean and full of helpful associates. The customer service is top tier. The customer service is top tier. More