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South Bay Hyundai - Service Center

Torrance, CA

4.6
1,874 Reviews

1,874 Reviews of South Bay Hyundai - Service Center

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May 03, 2024

Jack Kim is spectacular and truly one of a kind. His ability to make the entire servicing experience painless is unparalleled. He's extremely knowledgeable about the details of my car, finds ways to More

by KAMRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that Jack has exceeded your expectations! Please let us know if there is anything more that you need and thank you for being our customer.

May 03, 2024

Very professional service department. Service was done in a timely fashion. They do not try to sell you any unnecessary service items. More

by virendrakadakia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
May 06, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

May 03, 2024

Service writer was exceptional friendly and knowledgeable She kept me up to date with my car More

by CIVITELLOPATRICIA722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name 5 stars
May 06, 2024 -

South Bay Hyundai responded

What a great rating and review! We're so glad you enjoyed your experience working with us, and we look forward to working with you again!

May 02, 2024

He did a great job thank you very much. I am grateful to be your customer and I will see you again. More

by Sentax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with us and we thank you for giving us the opportunity to serve you.We look forward to continuing to work with you.

May 02, 2024

Quick and easy. They listened to my concerns, and were done in a reasonable time. More

by mpalombo1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

May 02, 2024

Great service! They were thorough & quick to help me. They were professional and got the job done fairly quick. More

by bcaguing01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

We're so happy to hear you had a wonderful experience. Thank you for the great review of Antonio and Juan! We'll be sure to let them know to keep up the good work. If you have further needs or questions, please reach out!

May 02, 2024

QUICK SERVICE! VERY ATTENTIVE! THIS IS MY NEW HOME DEALERSHIP EVEN THOUGH I LIVE FAR More

by PRIIZZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler
May 06, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

May 02, 2024

Kay and the team were incredibly helpful, professional, and courteous. They made me feel welcome, clearly explained what work needed to be done, and gave an honest & accurate estimate of long it would be u More

by Paul M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
May 06, 2024 -

South Bay Hyundai responded

All of us at South Bay Hyundai take pride in providing exceptional service to our customers and we are glad to see that was your experience! We are pleased to hear that Kay was of great assistance to you. If there is anything more we can do for you let us know.

May 02, 2024

Great dealership very good customer service and the new show room and rest room looks great More

by MCKINNEYS.STEPHEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 01, 2024

The service folks were polite and respectful but there was miscommunication about the completion of the job and I waited an extra 45 min. that was completely unnecessary. More

by sdresich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

We are happy to hear that our team was polite and respectful. We understand your frustration about the miscommunication and appreciate your patience.