South Oak Dodge Chrysler Jeep

Juan and his Team in Service are 5-Star I thought I would be difficult to find time to get an oil change and a seatbelt repaired because of my fluctuating work schedule; however Juan made it I thought I would be difficult to find time to get an oil change and a seatbelt repaired because of my fluctuating work schedule; however Juan made it possible and had a loaner car ready for me. My car is running smooth and safe. He even had my Jeep washed. :) I will definitely be back. More

Nice experience we had a very pleasant experience working with Jim Matt and Ryan. we have bought a few cars through the years and most have been a very boring tooth p we had a very pleasant experience working with Jim Matt and Ryan. we have bought a few cars through the years and most have been a very boring tooth pull but this was handled with humor and efficiency. Don and Jackie Majerus More

STAY AWAY Worst experience ever. Bought a brand new Cherokee and it leaked water every time it rained. Took it back twice,both times said there was no leak. Had Worst experience ever. Bought a brand new Cherokee and it leaked water every time it rained. Took it back twice,both times said there was no leak. Had the truck maybe a month before giving it back to them.They never called to ask questions or apologize. They are the absolute worst!!!! More

a positive experience We primarily interfaced with Norma Rainey in the purchase of our 2017 Jeep. She conducted the transaction in a very competent and professional way. We primarily interfaced with Norma Rainey in the purchase of our 2017 Jeep. She conducted the transaction in a very competent and professional way. I would recommend her highly to anyone wishing to purchase. Don Curtis More

Positive experience After a very unhappy experience at another Jeep dealership, we were treated respectfully and honestly. We left with the belief we had finally been tre After a very unhappy experience at another Jeep dealership, we were treated respectfully and honestly. We left with the belief we had finally been treated fairly. More

Chrysler 200 Jim and Ryan were Great to work with! Fast and wonderful experience buying my first car. Everything was explained in good details and answered all my Jim and Ryan were Great to work with! Fast and wonderful experience buying my first car. Everything was explained in good details and answered all my questions Thank you! More

Dodge this dealership! I found a used car I wanted to test drive. Immediately John (salesman) was strong on pressuring me to make a purchase. Down to when I said I would be I found a used car I wanted to test drive. Immediately John (salesman) was strong on pressuring me to make a purchase. Down to when I said I would be back, "Watch, you'll leave and someone will come buy it," guilt trip. I had my own financing, which they dont really like. They want you to finance through them. What fascinated me about Johns approach, while bringing the vehicle up, the low tire pressure light was on. I worked in the auto industry and understand a vehicle just sitting can lose pressure, but I still do not find a warning light on acceptable to test drive. I can wait a few minutes while you air the tires. John told me not to worry, or pay attention to the lights. Huh? They are put there to pay attention to! I talked to the manager the next morning as I was interested in the vehicle, not the sales tactic. Scott had zero interest in my concern, only the fact that I was still interested in the vehicle. So I was passed to deal with Jim... The only thing we liked about Jim, he knew about the vehicle and its features where John was lost. Jim seemed to have no concern for anything but turning cars/numbers. Prep yourself for someone who smacks their lips when chewing gum. You Will know and cant avoid the annoying sound. Unfortunately, I didnt find out until it was too late and we were out of the dealership on a second test drive. (I wanted to make sure the low tire light didnt come back on. Im trying to be cautious when I know this dealership isnt!) Purchasing a vehicle is a commitment. My experience with South Oak has left me knowing, this is not a dealership that takes the commitment into consideration as they care more about what they will make off you. (This was not my first purchase, nor dealership I dealt with while on my current search or past purchases.) Make sure you know your budget and stick to it before heading to South Oak. Prepare of heavy guilt tactics. If you're passive, take someone with you. They aim to not let you out the door without a purchase! More

Great Experience Employees were extremely polite and made my wife and I feel appreciated. Staff was super friendly and knowledgeable about the car we wanted to buy. Employees were extremely polite and made my wife and I feel appreciated. Staff was super friendly and knowledgeable about the car we wanted to buy. I would highly recommend South Oak Dodge for anyone looking to purchase a vehicle! More