South Oak Dodge Chrysler Jeep

great Robert Both was the dealer that i used he was very helpful and answered all of my questions and helped me get the best deal possible. Robert Both was the dealer that i used he was very helpful and answered all of my questions and helped me get the best deal possible. More

Lack of follow up I drove 4 hours to purchase a Jeep from the dealership. Got out of the test drive and the key wouldnt come out of the ignition. This was supposed to I drove 4 hours to purchase a Jeep from the dealership. Got out of the test drive and the key wouldnt come out of the ignition. This was supposed to be a certified vehicle. After 30min in service dept was told that I would have to wait until Monday to get it fixed. Since I didnt want to spend two nights in Chi, I asked for a slight price concession that was denied. I ended up buying the car knowing that I would have to get it fixed right away. Of course the part is on backorder for 4-5 months. Called my salesperson and left a message.. no return call. Spoke to Fred (the boss) and he said he might help me find a part and that I needed to call him back to remind him (cause he couldnt remember to call me back after I just spent $20k on a car?) I called him back after hearing nothing and left a message, no return call. Then also followed up with email to David. Called a 3rd time...two days later the salesperson called and asked if he called me back and I replied no. Got home after a 4 hour drive with a broken car (ignition) and also the rear passenger door doesnt open), terrible service, and certainly wouldnt recommend this dealership. More

Great service for purchasing new vehicle! I worked with Fabian and Mark on the purchase for my new 2017 Cherokee. Both were understanding on my needs and wants. Most importantly, they took my I worked with Fabian and Mark on the purchase for my new 2017 Cherokee. Both were understanding on my needs and wants. Most importantly, they took my budget into consideration, when other dealerships did not. I was in and out of the dealership in just over an hour! It was a great experience and I would definitely recommend them! More

First Car Buying Experience Juan S. was very kind and to the point, he helped me buy my very first car at an affordable rate. Would recommend to anyone looking for a new Jeep! Juan S. was very kind and to the point, he helped me buy my very first car at an affordable rate. Would recommend to anyone looking for a new Jeep! More

Great Service We purchased our third vehicle from South Oak Dodge (second with Robert Booth). Service was great, they worked with our numbers and got the deal done We purchased our third vehicle from South Oak Dodge (second with Robert Booth). Service was great, they worked with our numbers and got the deal done! I would absolutely purchase another vehicle from South Oak Dodge. More

Outstanding customer Service I give South Out Dodge a 5 star rating because the whole staff was very welcoming & friendly. My sales woman helped me narrow down my search & help me I give South Out Dodge a 5 star rating because the whole staff was very welcoming & friendly. My sales woman helped me narrow down my search & help me find the right vehicle for me. More

Hassle Free I had a great experience with both Robert (salesman) and Ryan (Finance Mgr). They explained everything and made me feel very comfortable. It was hassl I had a great experience with both Robert (salesman) and Ryan (Finance Mgr). They explained everything and made me feel very comfortable. It was hassle free and I am very happy with my purchase! More

Robert Booth Customer Service Salesman Robert Booth's exemplary customer service skills should be a model to other salespeople. He offered suggestions without being pushy. He found Salesman Robert Booth's exemplary customer service skills should be a model to other salespeople. He offered suggestions without being pushy. He found us the best deal possible in the price range we were looking for. Although I am sure it would have benefitted from us buying a new car instead of a used car, he served our best interest without hesitation. Thank you again, Robert! More

Great car-buying experience! My father and I were looking for a decent, affordable used vehicle for him. John Sequeira not only helped us find a brand new vehicle, but it was so a My father and I were looking for a decent, affordable used vehicle for him. John Sequeira not only helped us find a brand new vehicle, but it was so affordable we were able to purchase a 2nd one for me too. Totally awesome! More