
South Oak Dodge Chrysler Jeep
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Straight to business I came in to purchase a vehicle and Marvin was very professional and helpful. There was no pressure at all. The experience was one of the best that I came in to purchase a vehicle and Marvin was very professional and helpful. There was no pressure at all. The experience was one of the best that I have had. More

No worries at all This was the second time I purchased a vehicle from south oak dodge and although the first encounter was great, this visit has been the best experienc This was the second time I purchased a vehicle from south oak dodge and although the first encounter was great, this visit has been the best experience I've ever had at ANY dealership. Mr. Diaz was made aware of my schedule and his performance was so prompt and informative to whereas I still had time to grab lunch before work. Mr. Diaz explained every single detail thoroughly and got me a vehicle under the original monthly payment I had in mind. Mr. Diaz made sure that I was very comfortable and I must say this was the very first time I've NEVER felt overwhelmed at a car dealership. Mr. Diaz and the finance department went above and beyond what was required of them from me. I would not only recommend family and friends to south oak dodge, I would definitely recommend them to see Mr. Diaz and Mr. Ryan Gasner who works in the finance department and assisted with the transaction. Everyone was so helpful, even to the guys who washed the car and preped it for me. Mr. Diaz and Mr. Gasner are valuable assets to south oak dodge and is a great example to their peers around him. I wish I could rate them 10 stars More
Waste of time Drove over 30 miles to this dealership after being told with confidence that they would help my situation to only be told there was nothing they could Drove over 30 miles to this dealership after being told with confidence that they would help my situation to only be told there was nothing they could do. Also, visited this dealership one year ago and was told to come back in a year and they would be able to do something. I also received an email to contact the GM to help out the deal after I visited and left multiple messages to have him call back and still haven't heard anything. Lastly, they have the rudest person answering the phone, its like a burden that we called. I hope this review gets back to the dealership because this is the first of many reviews. Although Dave helped me through the process, he did provided excellent customer service. More
lazy and poor service Shannon guest called my husband an xxxxxxx via email. She's the internet manager. My husband and I responded to the sale's manager's email asking abou Shannon guest called my husband an xxxxxxx via email. She's the internet manager. My husband and I responded to the sale's manager's email asking about our visit and why we didn't buy anything. So We emailed him giving him a ton of reasons about his salesman's poor customer service and how he didn't show us anything. Shannon forwarded the email to someone at South Oak else asking "Who was this xxxxxxx's sales person?" We received a copy of the email asking her question and referring to my husband as that. Terrible that she's part of management and calls people that. She must have a sad life.... More
Extremely Happy😊 We had a wonderful experience with South Oak. This was our very first adventure into buying a Jeep, and our salesman, Fabian Diaz, was very friendly We had a wonderful experience with South Oak. This was our very first adventure into buying a Jeep, and our salesman, Fabian Diaz, was very friendly and knowledgeable with explaining the differences between the Jeep Grand Cherokee models. He and Leo Estrada really worked with us to make owning our first Jeep a reality. We ended up buying the Limited model, and are truly very happy with the whole experience👍 More
New vehicle inquiry I visited South Oak my sales consultant Fabian Diaz was excellent handling my questions and concerns of purchasing a new vehicle. Fabian exceeded my e I visited South Oak my sales consultant Fabian Diaz was excellent handling my questions and concerns of purchasing a new vehicle. Fabian exceeded my expectations!!! Thanks again More
new suv Great suv buying experience .Our .salesmen was great to work with got the deal we wanted .love my new jeep. The whole buying experience was effort Great suv buying experience .Our .salesmen was great to work with got the deal we wanted .love my new jeep. The whole buying experience was effortless and painless . More
Great Experience!!! The best car experience I have ever had! No, double talk - straight forward, to the point and a great deal! Fabian was a great salesman and I will d The best car experience I have ever had! No, double talk - straight forward, to the point and a great deal! Fabian was a great salesman and I will definitely recommend Fabian and South Oak Dodge to all my friends looking to purchase a vehicle. And I'd like to give a shout out to Shannon Guest! Thank you Shannon and Fabian! More
Happy Customer Thank you Robert booth for your help with getting me into a 2016 jeep patriot I'm I love this vehicle and the color thanks again Thank you Robert booth for your help with getting me into a 2016 jeep patriot I'm I love this vehicle and the color thanks again More
Fantastic job....straight- up professioanl Fabian Diaz did a sterling job !!! I was in a state of "awe' of how clear he was concerning the detail information. "" He's too young and too s Fabian Diaz did a sterling job !!! I was in a state of "awe' of how clear he was concerning the detail information. "" He's too young and too strong to the heavyweight champion "" someone said about Ali. Great job Fabian.... More