South Oak Dodge Chrysler Jeep

Great Salesperson Faris was great... he really helped me in weighing my pros & cons. He didn’t pressure me into anything, and that made a good experience. Faris was great... he really helped me in weighing my pros & cons. He didn’t pressure me into anything, and that made a good experience. More

Great customer service. Especially Thomas Vick, he always give us service with. a smile. He always answers any questions or concerns we may have and never customer service. Especially Thomas Vick, he always give us service with. a smile. He always answers any questions or concerns we may have and never makes us wait long. More

Happy Mr.Buchanan is the sales person you would need to see if you want someone who cares,who is concerned about your needs in a car,and wants to help keep Mr.Buchanan is the sales person you would need to see if you want someone who cares,who is concerned about your needs in a car,and wants to help keep payments where you need them while he's making sure u like the color a check was the last thing he seem to be thinking of me as a customer in need was his concerns and you could see and feel that from him thsnk you Mr Buchanan More

Great deal, but questionable marketing Ultimately, I feel that I got a great deal and will certainly look here in the future and recommend them to others. But I will also approach their adv Ultimately, I feel that I got a great deal and will certainly look here in the future and recommend them to others. But I will also approach their advertised pricing with caution and recommend others do too. On their website, they featured quite a few Dodge Journeys at an incredible discount (significantly lower than other dealers). I was contacted by text by a representative from the dealer and responded asking about the pricing and what incentives were applied to get to the advertised price. I was told that yes it included incentives, but they were ones available to anyone. I then followed up again to clarify that none of the incentives required specific financing and was told no. (I was not opposed to such incentives, but I wanted to know up front). When I arrived and asked for the person I had been speaking to already I was handed off to someone else as if the person I was originally speaking to didn't exist. When speaking to my sales person, I asked about the pricing from the start and was told that the internet price includes all possible incentives not necessarily what everyone can receive, but they would get me to that price since it was the last day of the sales month. After a test drive (very short and not really giving an opportunity to try representative driving), negotiation began and i made clear that i wanted to settle on a price before talking about financing. Getting to the internet price was easy, but I still wanted to go look at some other vehicles. They started sweetening the deal to keep me from leaving and ultimately succeeded. Only AFTER we agreed on the price, trade value, and extras, however did they state that the price was only good using a specific lender. Ultimately, though, the deal I was receiving was quite good and the interest rate was better than I would've received with my own pre-qualified financing, so I took it. Getting through the rest of the process still took about 2.5 to 3 hours mostly spent waiting. Again to summarize, I would go back and would recommend to others but not as enthusiastically or confidently as I would had the pricing been more honest and upfront. More

Oil change Friendly and good service. South oak Dodge is not Just a neighborhood dealership it's also my dealership to take care of my Jeep always. Friendly and good service. South oak Dodge is not Just a neighborhood dealership it's also my dealership to take care of my Jeep always. More

Oil change I booked my appointment for 9.30 am and I was early but they took me in did my oil change and I was out just on time. Thanks I booked my appointment for 9.30 am and I was early but they took me in did my oil change and I was out just on time. Thanks More

Good service at South Oak Dodge Nice experience at dealership, once you get in.Frendly greeting,work was completed quickly ,but a little high on price but overall satisfied with expe Nice experience at dealership, once you get in.Frendly greeting,work was completed quickly ,but a little high on price but overall satisfied with experience. More

Great experience , sales associate and finance manager to there time going every detail so that we had a clear understanding. They were also very friendly and upfront , sales associate and finance manager to there time going every detail so that we had a clear understanding. They were also very friendly and upfront about the the purchase of a vehicle. More

2019 Dodge Grande Caravan Dusti made the entire process so comfortable and easy! She was great throughout with communication and finding exactly what best met our family's need Dusti made the entire process so comfortable and easy! She was great throughout with communication and finding exactly what best met our family's needs. We are so grateful for her help and look forward to our travel time now:) Financing, all of the odds and ends that go into this process were easily managed, as well. More

Came in for a recall &a left with 3 check engine lights Recall work created 3 problems because the brake wasn't recalibration was not preformed properly, so I had to have it done right at Taylor dodge!! Recall work created 3 problems because the brake wasn't recalibration was not preformed properly, so I had to have it done right at Taylor dodge!! More