
South Oak Dodge Chrysler Jeep
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Oil change Very friendly place You get very good service and they do the job right And they are very friendly all of them and I wouldn’t go nowhere else Very friendly place You get very good service and they do the job right And they are very friendly all of them and I wouldn’t go nowhere else More
Worth the wait I made an appointment and my car was fixed. Not in the time frame i wanted but the wait was worth it. GREAT JOB. I was very satisfied. If your loc I made an appointment and my car was fixed. Not in the time frame i wanted but the wait was worth it. GREAT JOB. I was very satisfied. If your location was closer to my home i would bring my car to you all the time. More
Service Took almost 2 weeks for my car to get fixed. 2 of the parts were already there. They had to wait another week to get the rest of the parts. Took almost 2 weeks for my car to get fixed. 2 of the parts were already there. They had to wait another week to get the rest of the parts. More
My great new Jeep buying Experience I was recommended by a friend to check out South Oak Dodge Chrysler Jeep for a new vehicle. I found the sales rep John and the finance rep Leo to be h I was recommended by a friend to check out South Oak Dodge Chrysler Jeep for a new vehicle. I found the sales rep John and the finance rep Leo to be honest and thorough, throughout the entire buying & trading my old SUV in for a new Jeep! My experience was very rewarding wth my new vehicle. More
Awesome Alexis was great. Knowledgeable friendly. My wife & I felt comfortable with her experience in service. Everyone there was great. Thank you for the awe Alexis was great. Knowledgeable friendly. My wife & I felt comfortable with her experience in service. Everyone there was great. Thank you for the awesome pleasant experience More
ripped off A service was performed that did not fix the issue that i brought the van in for. They charged almost $600 for it got the van back in the same conditi A service was performed that did not fix the issue that i brought the van in for. They charged almost $600 for it got the van back in the same condition it was before I brought it in. The service department decided to tell me this is how all those vans are from the factory. I said fine then please refund my $200 deductible for the original service that was done that did nothing for me. They refuse..... And don't plan on going any further to solve the problem. So because of this needless to even say, I NOW HATE SOUTH OAK DODGE. I have never seen a dealership that doesn't go out of their way to try and be fair and calm a situation down. they could at least said ok lets split that $200 deductible and refund me $100 of that for working on my car, accomplishing nothing for me, and basically taking my money and saying SEE YA!!! More
Excellent Great customer service! I was updated on my vehicle's progress while I waited, which was great. Service was provided in a timely manner. Overall exp Great customer service! I was updated on my vehicle's progress while I waited, which was great. Service was provided in a timely manner. Overall experience was good. More
Would have been perfect My key fob was handed to my service advisor Joe, whole and returned with the whole bottom piece missing. I would like it back please My key fob was handed to my service advisor Joe, whole and returned with the whole bottom piece missing. I would like it back please More
Quick Concise and Prompt. The service was out standing all of my needs were met quickly and I also received prompt attention when it came to my matter at hand. Not only did I s The service was out standing all of my needs were met quickly and I also received prompt attention when it came to my matter at hand. Not only did I speak with the Service Manager Jaime, I also spoke with Ryan has he was the one who performed the work on my vehicle! More
Waste of time I came in because I had a strut leaking. I had a 7:50 appointment. No one came to talk to me until almost 11:00. When they called my name, I thought t I came in because I had a strut leaking. I had a 7:50 appointment. No one came to talk to me until almost 11:00. When they called my name, I thought they were finished, but they hadn’t started any work on my car. It took over 3 hours to confirm that the strut is leaking, but the part wasn’t in stock. I’m not sure what the point of an appointment is if it takes over 3 hours to confirm what I already told them and they didn’t have the part even though they knew that what I was coming in for. Their quote was also $400 more than my local mechanic. I won’t be back. More