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South Oak Dodge Chrysler Jeep

Matteson, IL

4.8
1,824 Reviews
DENNY GUEST BEATS THE REST! Our Promise to You, Our Valued Internet Customer As Chicagoland's Premier Chrysler, Dodge, Jeep & Ram Dealer, we at South Oak are committed to providing you with a "Hassle Free" vehicle purchasing experience. We understand your life is very busy and you do not have time to play games with your car dealer. Therefore, we are ready to work extremely hard to make your purchasing experience, not only quick and convenient, but also hassle free and fun! We are always here to provide any information you may need to purchase the right vehicle for you. If you need anything before we are able to contact you, please call us directly at (708) 747-7950 or you can e-mail us at sales@southoak.com. We appreciate your business and we are looking forward to seeing you soon! At Denny Guest's South Oak Dodge, Chrysler, Jeep, Ram: We'll Do Deals the Other Guys Just Won't! Price....Payment.... Trade In Allowance... We Beat'em All. ***For up to date information on sales, rebates and incentives, follow us on Twitter @SouthOakDodge. Also, you can follow us on Facebook at https://www.facebook.com/SouthOakDodgeCJ
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4550 W. Lincoln Hwy

Matteson, IL

60443

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Showing 1,824 reviews

March 30, 2019

Oil change Very friendly place You get very good service and they do the job right And they are very friendly all of them and I wouldn’t go nowhere else More

by Mary lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Mary Lynn!

March 29, 2019

Worth the wait I made an appointment and my car was fixed. Not in the time frame i wanted but the wait was worth it. GREAT JOB. I was very satisfied. If your loc More

by Darrylduf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Darryl!

March 29, 2019

Service Took almost 2 weeks for my car to get fixed. 2 of the parts were already there. They had to wait another week to get the rest of the parts. More

by KARLY18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

South Oak Dodge Chrysler Jeep responded

Our apologies that the parts to fix your vehicle were on back order.

March 29, 2019

My great new Jeep buying Experience I was recommended by a friend to check out South Oak Dodge Chrysler Jeep for a new vehicle. I found the sales rep John and the finance rep Leo to be h More

by SYWHIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much for the great feedback!

March 29, 2019

Awesome Alexis was great. Knowledgeable friendly. My wife & I felt comfortable with her experience in service. Everyone there was great. Thank you for the awe More

by CDPAINTREMOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ganser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez
Mar 30, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

March 29, 2019

ripped off A service was performed that did not fix the issue that i brought the van in for. They charged almost $600 for it got the van back in the same conditi More

by ROVADENKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Bennish
Mar 29, 2019 -

South Oak Dodge Chrysler Jeep responded

Our apologies Mr. and Mrs. Ovadenko - the $200 deductible covered the warranty work that was completed for the other issues on your vehicle not merely the vent issue. The problem with the air vent is indeed how all the vehicles are made as confirmed by the loaner vehicle we gave you and the other vans we pulled up to show you. Unfortunately, we can not fix an issue in the design of the van. We would be more than happy to trade you out of van if the airflow of the vents is undesirable.

Mar 29, 2019 -

ROVADENKO responded

we didn't ask for that repair that you guys did to be done. The service department decided that they wanted to do that repair which was not anything to do with the reason that we brought it in. the van is the same and we are out the $200. Its not hard to figure out why I think you guys are 100% unresonablein this situation. Again we didn't ask for a door actuator blender Which did Zero to help the problem..... And you guys think that's ok

Mar 29, 2019 -

ROVADENKO responded

we didn't ask for that repair that you guys did to be done. The service department decided that they wanted to do that repair which was not anything to do with the reason that we brought it in. the van is the same and we are out the $200. Its not hard to figure out why I think you guys are 100% unreasonable in this situation. Again we didn't ask for a door actuator blender Which did Zero to help the problem..... And you guys think that's ok

Mar 29, 2019 -

ROVADENKO responded

Let me play this out for you now. When we came to you originally you should have sent us away telling us right up front that all the vans blow feet heater pressure at the windshield. You Didn't. And you didn't forward us that you were going to fix something that wouldn't change the problem. You stole money from Allstate and my children mouths for nothing.,

March 29, 2019

Excellent Great customer service! I was updated on my vehicle's progress while I waited, which was great. Service was provided in a timely manner. Overall exp More

by JTHURMONDJR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

March 29, 2019

Would have been perfect My key fob was handed to my service advisor Joe, whole and returned with the whole bottom piece missing. I would like it back please More

by STEPHANIEMCBAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bennish, Jamie Benck
Mar 30, 2019 -

South Oak Dodge Chrysler Jeep responded

Stephanie! Please call Jamie our service manager at your convenience! 708-747-7950

March 29, 2019

Quick Concise and Prompt. The service was out standing all of my needs were met quickly and I also received prompt attention when it came to my matter at hand. Not only did I s More

by JBUCHANAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, John Buchanan, Jamie Benck
Mar 30, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

March 29, 2019

Waste of time I came in because I had a strut leaking. I had a 7:50 appointment. No one came to talk to me until almost 11:00. When they called my name, I thought t More

by Disappointed customer
Recommend Dealer
No
Employees Worked With
Mar 30, 2019 -

South Oak Dodge Chrysler Jeep responded

Our apologies. It is never our intent to keep folks waiting.

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