
South Oak Dodge Chrysler Jeep
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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People were very efficent n helpful. Had a car to get me to. Friendly, efficent, had a car to drive to and from work. Thought the service person was on the call with everything, and mechanic was very friendly an Friendly, efficent, had a car to drive to and from work. Thought the service person was on the call with everything, and mechanic was very friendly and nice 2 More
My car Everything went ok, Mark Holden did an excellent job helping me get my car financed. I paid more than I thought it would I was going my Dodge Journey Everything went ok, Mark Holden did an excellent job helping me get my car financed. I paid more than I thought it would I was going my Dodge Journey is very nice. More
Great service!!!!! Great service, didn't feel like I was being pushed in to buying a car on the spot. He was very nice and answered any questions I had. Great service, didn't feel like I was being pushed in to buying a car on the spot. He was very nice and answered any questions I had. More
Great professional quality service! Rich pitlock was great t I wouldn't hesitate to recommend south oak to my friends and family! All in all, my experience was pleasant and the popcorn provided by the dealer is I wouldn't hesitate to recommend south oak to my friends and family! All in all, my experience was pleasant and the popcorn provided by the dealer is a nice addition to the service waiting room. My technician, Rich Pitlock was friendly, pleasant and knowledgeable in answering any questions I asked. More
Effective Considerate to my needs, dashboard flashing, 2 drivers, two separate jobs, same vehicle... needed solution fast! Brought car in, quick look - not sure Considerate to my needs, dashboard flashing, 2 drivers, two separate jobs, same vehicle... needed solution fast! Brought car in, quick look - not sure if alternator or battery-? Battery! Easy solution! Able to replace immediately! Hurray! Thank you! So far so good! More
What a wonderful experience. John Lipe was eager to assist me with the car I wanted to buy. He was friendly and open and very honest. He was not pushy, and was forthcoming abou John Lipe was eager to assist me with the car I wanted to buy. He was friendly and open and very honest. He was not pushy, and was forthcoming about everything. My husband and I had a great experience and would go back to him the next time we need to purchase a car. More
Great deal and customer service!!!! Great service, didn't feel like I was being haggled with. Open and honest. Will be first spot I use when looking for next vehicle. Great service, didn't feel like I was being haggled with. Open and honest. Will be first spot I use when looking for next vehicle. More
My next car will be bought here! the team of Fabian & Leo really made my experience great. They took care of us after a not so pleasant experience we had with the first salesman who h the team of Fabian & Leo really made my experience great. They took care of us after a not so pleasant experience we had with the first salesman who helped us but nonetheless we left happy customers. More
Oil change I just came for an oil change. Tom was very professional an knowledgeable. He suggested that I get a few minor things done. Over all he was pleasant I just came for an oil change. Tom was very professional an knowledgeable. He suggested that I get a few minor things done. Over all he was pleasant More
Customer should be made aware of actual wait time I set up my appointment on line for 8:40am. After 3.5 hrs waiting was told the Factory is aware of the issue with the Catalytic Convertor and they cov I set up my appointment on line for 8:40am. After 3.5 hrs waiting was told the Factory is aware of the issue with the Catalytic Convertor and they cover under warranty up to 80,000 miles and of course since I’m at 87,000 miles it’s not covered. I actually learned of this issue some time ago and have been trying to get the place I bought the car from to cover. I was told by the Service Manager that setting the appointment is just a time slot to bring the car in. WHAT!!!! I mentioned to him that all these other cars kept coming in and leaving before me. He said all the other people people were getting oil changed and my issue takes at least 20 minutes more. Please explain to me how that turns out to be over 3 hours... They need to advise the customer how long the initial time will take at least say 1-2 hours. Then they just parked my car all the way in the back so after I paid I had to search for my car. I have never experienced such uncaring Service..... Truly Unhappy More