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South Oak Dodge Chrysler Jeep

Matteson, IL

4.8
1,827 Reviews
DENNY GUEST BEATS THE REST! Our Promise to You, Our Valued Internet Customer As Chicagoland's Premier Chrysler, Dodge, Jeep & Ram Dealer, we at South Oak are committed to providing you with a "Hassle Free" vehicle purchasing experience. We understand your life is very busy and you do not have time to play games with your car dealer. Therefore, we are ready to work extremely hard to make your purchasing experience, not only quick and convenient, but also hassle free and fun! We are always here to provide any information you may need to purchase the right vehicle for you. If you need anything before we are able to contact you, please call us directly at (708) 747-7950 or you can e-mail us at sales@southoak.com. We appreciate your business and we are looking forward to seeing you soon! At Denny Guest's South Oak Dodge, Chrysler, Jeep, Ram: We'll Do Deals the Other Guys Just Won't! Price....Payment.... Trade In Allowance... We Beat'em All. ***For up to date information on sales, rebates and incentives, follow us on Twitter @SouthOakDodge. Also, you can follow us on Facebook at https://www.facebook.com/SouthOakDodgeCJ
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4550 W. Lincoln Hwy

Matteson, IL

60443

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Showing 1,827 reviews

January 22, 2019

Excellent service The South Oak Dodge Service Team is Excellent. I would recommend other customers to come to South Oak Dodge. The team treats customers with respect. More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Martinez
Jan 23, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Sunshine!

January 22, 2019

Unsatisfied Customer I came for an oil change and once I pulled in the service center, no one spoke nor greeted me. This was the first time receiving service here and will More

by eisha.jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not recall employee name
Jan 23, 2019 -

South Oak Dodge Chrysler Jeep responded

We sincerely apologize for not greeting you in a timely manner. There is no excuse to not greet all customers in an efficient and timely manner. This is not how we do business and if there is something we can do to earn your business back, please call and ask to speak with Mark Hester.

January 22, 2019

Everyone I deal with are friendly and helpful. I have all my servicing done here since 2012 and never had a problem. Got a great deal on my 2012 Rubicon from sales dept. and all my servicing even o More

by rbldr2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Chenoweth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in parts., Joe Bennish
Jan 23, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much for the great feedback! We appreciate working with you and keeping your Wrangler in tiptop shape!

January 22, 2019

Oil change Pleasant Courteous Service Definitely would recommend South Oak Dodge To Family & Friends Prefer South Oak Over Bettenhausen anyday Oil change apt too More

by alexisrehak64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ganser
Jan 23, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Alexis! We appreciate working with you!

January 22, 2019

I'll make South Oak my automobile fix! Every time I go get my Jeep and Journey service they treat me like I'm part of the team, the professionalism and excellent knowledge of the service ke More

by SWEETNOVEMBER0764
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence McLoyd, Matt Ganser
Jan 23, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

January 22, 2019

Greatest customer satisfaction Went in not expecting to get a car at all but walk out with a 2018 journey. The salesman was quick and efficient and he didn’t xxxxxxxx me. Finance gu More

by REMONELLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Alassaf, John Buchanan
Jan 23, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Remon! We appreciate working with you! Welcome to the South Oak Family! We are looking forward to helping you find the perfect Ram when you are ready!

January 21, 2019

Great Service rep Rich is great. His customer service service skills are exceptional and is the reason I would return for any additional mantenice that I mi More

by mpezzy2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Pitlock
Jan 23, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Mpezzy! We appreciate it!

January 21, 2019

Worst service I've ever received ZERO communication. 3 days and not once was I contacted with an update on what's wrong with my car and status. I elected text status option never got More

by CPCKADAM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Bennish
Jan 23, 2019 -

South Oak Dodge Chrysler Jeep responded

Adam - We apologize for the lack of communication. Maintaining constant and direct communication is essential and we apologize that we fell short. This is not how we do business and if there is something we can do to earn your business back, please call and ask to speak with Mark Hester. Unfortunately, because the tires are specialty tires (on a specialty vehicle) the tire manufacturer insists on handling warranty claims without including Chrysler (and therefore the dealers). This is out of our control. When purchasing the vehicle though we should do a better job of making sure our customers understand this. Our apologies. If you have any additional questions, please feel free to call Mark Hester our general sales manager at 708-747-7950 x1218.

January 20, 2019

Excellent Sevice Fabian was very professional and patient.This was my second new purchase in 2 years from him.He is definite and asset to your company. I’m a customer More

by Courtney 23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Diaz
Jan 21, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Courtney!

January 18, 2019

I asked !!!!they fixed !!! No question asked They did a very job , I was supposed to have a appointment theT I didn’t know and they squeezed me in thank u great job More

by BORT43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who help me but he was very nice
Jan 18, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Bort43!! We appreciate the feedback!

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