South Oak Dodge Chrysler Jeep - Service Center

Came in for a recall &a left with 3 check engine lights Recall work created 3 problems because the brake wasn't recalibration was not preformed properly, so I had to have it done right at Taylor dodge!! Recall work created 3 problems because the brake wasn't recalibration was not preformed properly, so I had to have it done right at Taylor dodge!! More

Excellent Service Department Made appointment to determine why check engine light was on. Technician found mouse infestation under the Plemn. Worked on it in excess of five hour Made appointment to determine why check engine light was on. Technician found mouse infestation under the Plemn. Worked on it in excess of five hours. Did some engine clean-up and took it for a five mile road test. The warning light did not come on. Rather than have expensive work done then and there, it was recommended that I drive it and see if the light remains off. Should it come back on I was given a worst case scenario quote to make necessary repair. More

Awesome service! SouthOak delivers great service once again! Always get me in about! I appreciate the inspection every time! You really keep me informed on what my tru SouthOak delivers great service once again! Always get me in about! I appreciate the inspection every time! You really keep me informed on what my truck needs!Thanks guys! More

Less hassle didn’t wait long and I was early Thank you south oak dodge Better then any other dealers they told we booked for weeks but at south oak dodge they got it in quick and gave me a loaner Thank you south oak dodge Better then any other dealers they told we booked for weeks but at south oak dodge they got it in quick and gave me a loaner More

Good Service and helpful very helpful, detailed, friendly, and got us a decent rate where I didn't feel taken advantage of at dealer high rates.Service dept looked at other o very helpful, detailed, friendly, and got us a decent rate where I didn't feel taken advantage of at dealer high rates.Service dept looked at other options to get the issue resolved. More

Oil change Very friendly place You get very good service and they do the job right And they are very friendly all of them and I wouldn’t go nowhere else Very friendly place You get very good service and they do the job right And they are very friendly all of them and I wouldn’t go nowhere else More

ripped off A service was performed that did not fix the issue that i brought the van in for. They charged almost $600 for it got the van back in the same conditi A service was performed that did not fix the issue that i brought the van in for. They charged almost $600 for it got the van back in the same condition it was before I brought it in. The service department decided to tell me this is how all those vans are from the factory. I said fine then please refund my $200 deductible for the original service that was done that did nothing for me. They refuse..... And don't plan on going any further to solve the problem. So because of this needless to even say, I NOW HATE SOUTH OAK DODGE. I have never seen a dealership that doesn't go out of their way to try and be fair and calm a situation down. they could at least said ok lets split that $200 deductible and refund me $100 of that for working on my car, accomplishing nothing for me, and basically taking my money and saying SEE YA!!! More

Excellent Great customer service! I was updated on my vehicle's progress while I waited, which was great. Service was provided in a timely manner. Overall exp Great customer service! I was updated on my vehicle's progress while I waited, which was great. Service was provided in a timely manner. Overall experience was good. More

Would have been perfect My key fob was handed to my service advisor Joe, whole and returned with the whole bottom piece missing. I would like it back please My key fob was handed to my service advisor Joe, whole and returned with the whole bottom piece missing. I would like it back please More

Quick Concise and Prompt. The service was out standing all of my needs were met quickly and I also received prompt attention when it came to my matter at hand. Not only did I s The service was out standing all of my needs were met quickly and I also received prompt attention when it came to my matter at hand. Not only did I speak with the Service Manager Jaime, I also spoke with Ryan has he was the one who performed the work on my vehicle! More