South Shore Hyundai - Service Center

I brought my 2019 Kona EV for repair of steering column part. The advisor "Jut", never told me her name but advised me it would take several hours. I asked to be dropped off and pickup. She said yes, I part. The advisor "Jut", never told me her name but advised me it would take several hours. I asked to be dropped off and pickup. She said yes, I said I would be home and have no other way back to the dealership, but will not be in a rush. This was at 7:35am...I received no call but decided to call the service dept at 1:30pm, rep said yes call is ready, service advisor said come pick up your call. Did not even have the courtesy to get on the phone discuss or explain anything. Left a message for the manager to call no response...called back hour later, have to possibly wait until the morning. Poor cus service, updates, and disrespectful. Most dealership have courtesy or loaner cars, and at best pays for a lyft driver. Very disappointed! The car would definitely not recommend or service advisor terrible. More

The service representative, Peter, provided superb service. He updated me at each stage regarding things my care would need. He provided excellent, friendly and thorough service. service. He updated me at each stage regarding things my care would need. He provided excellent, friendly and thorough service. More

The advisor Damion was very pleasant and informative, the cashier was delightful. I would recommend this dealership. I will be using them again in the future cashier was delightful. I would recommend this dealership. I will be using them again in the future More

The service was excellent and they contact u when completed since all I went for was an oil change and price was reasonable Thank u completed since all I went for was an oil change and price was reasonable Thank u More

Peter was excellent from start to finish. He provided excellent service. If i did not live far away i would come to this dealership. Peter provided excellent service and did a quality job. Thanks again excellent service. If i did not live far away i would come to this dealership. Peter provided excellent service and did a quality job. Thanks again More

Peter was Courteous and knowledgeable. He presented all the work that had to be done in a very informative way with no pressure He was a pleasure to deal with!!!! Having people like this in your organizati the work that had to be done in a very informative way with no pressure He was a pleasure to deal with!!!! Having people like this in your organization you are bound to be successful!!! More

Excellent customer service. Process was quick and seemless. Isaiah provided top tier service. I was in and out within an hour. Keep up the good work! seemless. Isaiah provided top tier service. I was in and out within an hour. Keep up the good work! More

Never Purchase a used car from this dealer Absolutely the worst service, weaseled out of covering the extra DRIVE TRAIN warranty that I paid $1800 to have it USED CAR CERTIFIED..BUYER BEWARE! Absolutely the worst service, weaseled out of covering the extra DRIVE TRAIN warranty that I paid $1800 to have it USED CAR CERTIFIED..BUYER BEWARE! More

An excellent experience Professional, courteous, knowledgeable. My Washington understands his job and how to interact with customers. I was totally at ease with him from the Professional, courteous, knowledgeable. My Washington understands his job and how to interact with customers. I was totally at ease with him from the beginning, and I felt confident that I would be taken care of. Very impressed with my overall experience. More