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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,531 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,531 reviews
February 28, 2026
Answer the phone and communicate with customer. make customer aware, of any charges prior to doing anything. Don't tell me I need 4000 dollars worth of recommended maintenance. Especially since I ha make customer aware, of any charges prior to doing anything. Don't tell me I need 4000 dollars worth of recommended maintenance. Especially since I had them done recently. Poor communication and lack there of. Had to wait 4 days for a simple starter replacement. That all but 100 dollars should have been covered on the 4,300 Extended Warranty that I have purchased. That for whatever crazy reason, SCAM. There was a 249 dollar body inspection charge. Then was told we'll thats to find if starter was bad. I call B.S. SO ya not Happy with your business!° More
by Eric Dean
Verified CustomerEmployees Worked With
February 28, 2026
Well for one the price gouging is ridiculous and as soon as I came with another price they were able to match it to they had my car way longer than they said they were going to have it and three the communi as I came with another price they were able to match it to they had my car way longer than they said they were going to have it and three the communication was terrible More
by mrmontclair538
February 28, 2026
Even though they communicate through text message, they weren’t responsive through the text messaging system. I also had to call several times because no one answered the phone. weren’t responsive through the text messaging system. I also had to call several times because no one answered the phone. More
by Santana
Employees Worked With
February 27, 2026
I made an appointment at 930 am, and I still didn't get out of there till almost 12. If it's first come first serve there shouldn't be an option for appointments. But everyone was nice and apologetic. out of there till almost 12. If it's first come first serve there shouldn't be an option for appointments. But everyone was nice and apologetic. More
by tiffpooh1994
February 27, 2026
Timely The staff is friendly, timely, informative and helpful. I went in for an oil change and they did an inspection too. helpful. I went in for an oil change and they did an inspection too. More
by Mollypersonal7
Employees Worked With
February 27, 2026
Great customer service & excellent car service I will always in trust my SUV with this dealership;) always in trust my SUV with this dealership;) More
by danielleraejohnson
February 26, 2026
Jay was literally the BEST. By far the best experience I have ever had at dealership! I appreciate y'all! Thanks Jay! By far the best experience I have ever had at dealership! I appreciate y'all! Thanks Jay! More
by BEARbee89
February 26, 2026
They were amazing Devante delivered above and beyond. So blessed to have him. Thank you So blessed to have him. Thank you More
by KMERSIER12
February 26, 2026
Great job Great post to deal with good experience, nice cleaning environment ease upcoming in and out of the garage cleaning environment ease upcoming in and out of the garage More
by rlj1940studebaker
