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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,777 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,777 reviews
January 17, 2025
Took my truck right in. State inspection was done quickly with no issues. I will use them again State inspection was done quickly with no issues. I will use them again More
by William
Verified CustomerEmployees Worked With
January 17, 2025
The shuttle driver was awesome. I drop my car off at the dealership to have it serviced.Mr..Robert took me home. and then, when my car was ready, he came back to pick me up so I can I drop my car off at the dealership to have it serviced.Mr..Robert took me home. and then, when my car was ready, he came back to pick me up so I can pick up my car. how cool is that? Awesome!! thank you so much Mr. Robert McLaurin. More
by Sun61shiine61
January 17, 2025
This is the 4th vehicle I have purchased from Southern Dodge in Norfolk. Unfortunately, the customer service has steadily declined over the last few years Dodge in Norfolk. Unfortunately, the customer service has steadily declined over the last few years More
by WOODKARI
Employees Worked With
Other Employees :
Justin Cannady
January 17, 2025
Made an appointment and they didn't even start looking at my car until next day. Mexhanic left oily rags in my car and dirtier my seat covers. Hard to get anyone to answers phones. my car until next day. Mexhanic left oily rags in my car and dirtier my seat covers. Hard to get anyone to answers phones. More
by aquariusborn94
Employees Worked With
January 17, 2025
Excellent customer service especially Tina. My car was ready when they said it would be. My car was ready when they said it would be. More
by carynrivett
Employees Worked With
January 17, 2025
Very good service was provided in a timely manner. Your Customer service was very good Thanks Your Customer service was very good Thanks More
by browndon77
January 14, 2025
Katie was great. Made a reservation but it didn’t reflect in the system but she got me in anyways. Inspection warning light is still on in my car though. Made a reservation but it didn’t reflect in the system but she got me in anyways. Inspection warning light is still on in my car though. More
by horsegalwhit
Employees Worked With
January 14, 2025
I had my Oil Change on 11/25/2024 and the Change oil light came on 1/25. So when I made this appt. found out that they had to do an oil change and reset the sensor. What would of happened if I had blow light came on 1/25. So when I made this appt. found out that they had to do an oil change and reset the sensor. What would of happened if I had blown me Engine? Would I be getting a new Jeep due to your error. There is always something with this Dealership. More
by NONE23
January 14, 2025
I appreciate the shuttle driver, Robert. He was awesome. He took me home so I could continue with my day.. and pick me up when my car is ready. I appreciate that because it was very cold a He was awesome. He took me home so I could continue with my day.. and pick me up when my car is ready. I appreciate that because it was very cold and black ice on the roadshow. by the time my car was ready to ice it melted, and I got home safely. thank you Mr. Robert mcLaurin More
by Sun61shiine61
Employees Worked With
January 14, 2025
I truly felt like a valued customer during my visit. Such a friendly/efficient group of people Such a friendly/efficient group of people More
by EG
Employees Worked With
