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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,844 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,844 reviews
February 14, 2025
I Have always been satisfied with the work and the results. Sam is the best ! results. Sam is the best ! More
by CWOODSON
Verified Customer
February 14, 2025
Great coordination and planning on recall service. Only one thing could and should be improved - provide some transportation options for persons that have to leave their cars in service for more than Only one thing could and should be improved - provide some transportation options for persons that have to leave their cars in service for more than few hours and go somewhere else. More
by florinroman99
February 14, 2025
Could not duplicate the problem but yet the 3rd time I tried it it happened again tried it it happened again More
by dabarton20
February 14, 2025
I went to have oil change to my vehicle and the quick service was great. All persons was extremely helpful and nice. Thank you service was great. All persons was extremely helpful and nice. Thank you More
by teamwooten10
Employees Worked With
February 13, 2025
Dealerships are supposed to be an experience in which one receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time I call. This is such a miserable experience. Employees are absolutely incompetent and extremely Rude. No reason for any of the hassle. Hope I helped someone to not make same mistakes i made by dropping my vehicle off for repairs at this particular dealership. Awful!! More
by ravelly1213
Employees Worked With
Other Employees :
My technician
February 13, 2025
Sam is always quick to get me taken care of. I use Southern for all of my automotive needs I use Southern for all of my automotive needs More
by ALLORNONEMOTORSPORT
Employees Worked With
February 13, 2025
My car was ready before the promise date, which was great. Good consumer experience. Respectful and friendly great. Good consumer experience. Respectful and friendly More
by Pat
Employees Worked With
February 13, 2025
I am very pleased with my service and Be returning for other service thank you for a job well done other service thank you for a job well done More
by peggy_ila
Employees Worked With
February 13, 2025
See my response yesterday. Horrible service experience. Little to no communication from service advisor, and has to take truck back a second time. No courtesy driver available. Horrible service experience. Little to no communication from service advisor, and has to take truck back a second time. No courtesy driver available. Lost my vehicle for a week. Horribly inconvenient. More
by FIREDAWG51
Employees Worked With
February 13, 2025
Great customer service, and the work was done in a timely manner. Only downside was no loaner vehicles were available, which left me without a vehicle to use for a day. manner. Only downside was no loaner vehicles were available, which left me without a vehicle to use for a day. More
by Padovese
