Southern Ford - Service Center

Always responsive and helpful. Easy to schedule and the maintenance preformed is above standard. Highly recommend Easy to schedule and the maintenance preformed is above standard. Highly recommend More

I am pleased with my service every time I go to southern ford Newport News. ford Newport News. More

Everything was great from making the appt to picking the car up ! Everyone was nice & helpful.. car up ! Everyone was nice & helpful.. More

Happy with overall service, but problem has not been resolved hopefully will be resolved when I carry it back a third time resolved hopefully will be resolved when I carry it back a third time More

Southern Ford did an excellent job scheduling the service and performing the work.. Good job! and performing the work.. Good job! More

I purchased my 2019 Nissan Rogue from Lincoln Ford in 2020. Have returned there for routine maintenance and inspections regularly since then. I feel I got a good deal when buying my vehicle and have al 2020. Have returned there for routine maintenance and inspections regularly since then. I feel I got a good deal when buying my vehicle and have always been treated very courteously by everyone from salesman to service department personnel every time I go in. More

They were very accommodating to get me in for an oil change on short notice change on short notice More

I recently purchase a 2023 F150 XLT and this is my first experience in a Ford service department. I have to say that the representative I was assigned might have had a bad week because she was kind of rude experience in a Ford service department. I have to say that the representative I was assigned might have had a bad week because she was kind of rude. I believe that there was no need to be snappy or rude as I am loving my F150 so far and I am proud to owned as it is an American Car. I used to own two Audis for 8 years and I have to admit that the service there was very far compared to here so I thought of sharing my experience because being nice is fee and doesn’t cost a dime. The service department manager was extremely nice and professional. Thank you for your time. More

Jon did an excellent job of checking me in quickly and answering all of my questions. answering all of my questions. More

Always wonderful service from Stephanie Spangler at Southern Ford! We had recalls to complete and they are all done. Southern Ford! We had recalls to complete and they are all done. More