Back

Southern Hyundai Newport News

Newport News, VA

4.7
2,855 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12872 Jefferson Avenue

Newport News, VA

23608

Directions

By Type

Showing 2,855 reviews

June 13, 2026

My experience was excellent! I asked some questions and Mr Chris answered all of them. More

by SHERRY.WILSON23608
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
Jun 17, 2026 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 13, 2026

Very professional through n truly want to resolve issues? ??? Felt my issues and concerns were important n attended to More

by sharonhart625
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Phillips
Jun 17, 2026 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 13, 2026

Worry free experience. Timely and professional. Loved that they noticed my inspection expired and went ahead and took care of that. Thumbs up all day More

by Theresajoseph683
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford
Jun 17, 2026 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 13, 2026

Service person left without telling me my car was ready. Wasted an hour waiting. No one wears name tags visible so can't tell you who More

by lyleaustin627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris House
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Blyth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bradford
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Conrad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Hardy
2.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cunningham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zachery Posey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Key Milburn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Mastropasqua
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Southern Hyundai Newport News responded

We value and appreciate your business, Lyle. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 12, 2026

They always do good work I have been going there since 2005 they have always taken good care of me More

by JLOGUIN
Recommend Dealer
Yes
Employees Worked With
Joey
Jun 17, 2026 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 12, 2026

Wish there was a little more detail about what this appointment was since this was my first one. Especially since I had just replaced my wind shield wipers and then you replaced them as well. More

by BMHUGHES268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 17, 2026 -

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

June 11, 2026

Great accommodating service and very professional. Have been very pleased overall with the service we have received over the past three years. More

by Sullyx2
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
Jun 17, 2026 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 11, 2026

I have no complaints when I bring ny car in for servicing or to be fixed More

by tvlee35@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith McCullers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 09, 2026

Have no problems with the dealership, but the service on my vehicle was very poor. Had to take it back because they forgot to replace some stuff and now my vehicle is vibrating more than it ever has also no More

by mrjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Phillips
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Southern Hyundai Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2026

Great Great experience got me right in and was out of the dealership before I got comfortable More

by Jaseawell2015
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 10, 2026 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

...
5
...