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Southern Hyundai Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.8
1,612 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,612 reviews

April 24, 2024

Very happy with courtesy of the people and the excellent service I received on my tucson More

by COFRESIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 24, 2024

Quick and efficient repair. Work was covered under warranty so there was no cost to me . More

by DERRICK2329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 22, 2024

The whole interaction left a bad taste in my Mouth. If I can’t go to the dealership and get my vehicle fixed in a pleasant and timely matter why bother dealing with the dealership. Nothing was welcom More

by Sandtmanagementsol
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery Moien, and the other guy who works at that station with him
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Apr 24, 2024 -

Southern Hyundai Newport News responded

"Sandtmanagementsol" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 22, 2024

A very bad experience they are very unprofessional I never won't to go back More

by AWELLS@VERIZON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Southern Hyundai Newport News responded

Thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 21, 2024

Was please with the process and staff. Got a fair deal. Thanks hope future dealing go as smooth. More

by MMORGART2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevaeh Luna, Kevin Conley
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Apr 24, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 20, 2024

Great service through out the service team and whole department, great choice of service as well More

by TERRYVANN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 20, 2024

Beautiful facility. The people were extremely polite and the work was done very well. Thanks! More

by Yorkspy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
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Apr 24, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 18, 2024

Great service. Had to order the part but it came in today. Got a text to schedule. More

by krissysand10@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 18, 2024

Comfortable waiting room, friendliness, knowledgeable, professional, quick and correct diagnosis, put at ease good people More

by DGHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2024

This was the easiest, fastest and least stress free car purchase that we ever made. From start to finish, Logan from the sales team, with whom we had an appointment, greeted us with respect and professiona More

by miguelb314
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Gordon
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Apr 17, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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