Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southern Hyundai Newport News - Service Center
Newport News, VA
214 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
214 Reviews of Southern Hyundai Newport News - Service Center
Sort by
November 11, 2019
Brenda and the service team always do an amazing job, will always return to Hall Hyundai for all my service needs, thank you!! The very best team will always return to Hall Hyundai for all my service needs, thank you!! The very best team More
by jkolano1
Employees Worked With
Helpful November 11, 2019
Good, fast service. Great staff. Very polite. Early service hours really help. Bought air filters at the dealership. Parts seemed high priced. I did not have an opportunity to check other locations. service hours really help. Bought air filters at the dealership. Parts seemed high priced. I did not have an opportunity to check other locations. More
by jsy
Employees Worked With
November 06, 2019
I brought my 2016 Sonata Hybrid in for a state inspection. I have no issues with the inspection. I brought my car in earlier than my appointment and it was completed in about an hour. I have a c inspection. I have no issues with the inspection. I brought my car in earlier than my appointment and it was completed in about an hour. I have a concern, however. I had a very busy morning on Monday. A dentist appointment, followed by a funeral, and then my car inspection. I took 2 of my favorite lipstick shades with me. I did not apply them until after my dentist appointment. I placed the lipsticks in one of the cups in the console. When I arrived at Hall, I decided to leave them in the cup since I didn't have space for them in my purse. When I came to pick up my car, the lipsticks were not in the cup where I left them. I searched the car, but did not find them. I searched other possible locations at home, but did not find them. I believe my lipsticks, one a tube of Lancome lipstick, the other a tube of Avon lipstick, were removed from my car while at Hall. I have trusted Hall to give my car great service and keep items that may be left in my car safe. Though the value of the two tubes is about $40.00, and even if the lipsticks were located, I wouldn't want them back. The thought of someone taking something as personal as my lipsticks is disturbing. This incident is causing me to rethink continuing to use Hall for my service. More
by JC Davis
Employees Worked With
I prefer not to rate an employee
November 06, 2019
Service actually faster than promised and also fixed some other problems that weren't invoiced, free of charge. Would definitely recommend Hall for any Hyundai services in the middle peninsula area. other problems that weren't invoiced, free of charge. Would definitely recommend Hall for any Hyundai services in the middle peninsula area. More
by M
November 01, 2019
Always outstanding service ! Friendly and courteous staff. Service Rep explained everything and printed out suggestions for future service. Also recommended which should take priority. Great! staff. Service Rep explained everything and printed out suggestions for future service. Also recommended which should take priority. Great! More
by DB
Employees Worked With
October 29, 2019
They get you in and out in an orderly fashion. I think was only there for about 30 min and then I was done. Great customer service was only there for about 30 min and then I was done. Great customer service More
by Franklyn32
Employees Worked With
March 30, 2019
Paige is wonderful! Every time I have an appointment at Hall Hyundai she always has a smile and is very helpful and kind! She is a reason I continue to get my car service Every time I have an appointment at Hall Hyundai she always has a smile and is very helpful and kind! She is a reason I continue to get my car serviced at Hall Hyundai! Thank you Paige! More
by Jerseyjaky1
Employees Worked With
Paige
August 15, 2018
Service never lets down! Lisa is such a value to hall Hyundai!! She does her very best to take care of you even after you buy a car and makes sure you are happy when you leave Lisa is such a value to hall Hyundai!! She does her very best to take care of you even after you buy a car and makes sure you are happy when you leave. Thank Lisa and hall hyundai! More
by Ryan.latulipe
Employees Worked With
Lisa Bollhorst
May 15, 2018
Dealership excellence The reason I chose Hall Hyundai is I was researching the quality of personnel. Then I ran into mr. Wallace. who is extremely knowledgeable of the prod The reason I chose Hall Hyundai is I was researching the quality of personnel. Then I ran into mr. Wallace. who is extremely knowledgeable of the product. Let alone overall genuineness of this conversation. He made me feel welcome and he gave me the truly honest opinion of what the dealership could bring to the table is a viable asset to the company with our purchase a vehicle now or in the future I truly trust mr. Wallace. once again he has the quality of leadership that is needed for dealerships to have in the hall Community thank you More
by roderickwallace67@gmail.com
Employees Worked With
Reputation Admin, Lindsey Lindak, Amir Wallace, James McGhee
May 09, 2018
Working with Freddie Robles I like working with Freddie Robles.He knows what I want and doesn’t waste my time . He keeps me posted on any deals and keeps me in the loop. You need I like working with Freddie Robles.He knows what I want and doesn’t waste my time . He keeps me posted on any deals and keeps me in the loop. You need more Freddies. More
by GMA Scooby
Employees Worked With
Freddie Robles, Craig Brown, James Crider
