Brenda Messer
Brenda Messer at Southern Hyundai Newport News
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Brenda Messer

Service Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.9
87 Reviews
4.9

87 Reviews

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87 Reviews of Brenda Messer

May 10, 2024

Dealership Rating
Employee Rating

Friendly good service. Clean facility and staff is very responsive. I was happy with my interaction with everyone More

by LINDAPECK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris House

May 08, 2024

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Thanks to Mr Phillips for taking care of my problem. I was impressed with the service. More

by Scamp5882003
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Phillips

May 09, 2024

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 04, 2024

Dealership Rating
Employee Rating

Amazing service. I had a tire issue, guidance was provided and the problem was quickly solved. I appreciate the service managers expertise and recommendations. They h More

by EEHALVORSEN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 01, 2024

Dealership Rating
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Friendly staff! Great service! Always on time. Quality service and maintenance! Clean waiting area to relax More

by gammasharon
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Smith, jeffrey moien

May 01, 2024

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 28, 2024

Dealership Rating
Employee Rating

Great service department. Easy to schedule appointments. You can even schedule an appointment online. Quality work every time. More

by JHALLMAN2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris House, jeffrey moien

May 01, 2024

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 20, 2024

Dealership Rating
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Beautiful facility. The people were extremely polite and the work was done very well. Thanks! More

by Yorkspy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 07, 2024

Dealership Rating
Employee Rating

Brenda has always given excellent service. Glad to see that the former Hall crew are still doing good work. More

by KDARONE0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 09, 2024

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 06, 2024

Dealership Rating
Employee Rating

I've been bringing my Elantra here for years now, and can say with confidence that the service department is knowledgeable and reliable. Every staff member I've interacted with has been courteous and profess More

by BETH.BEASLEY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 29, 2024

Dealership Rating
Employee Rating

I like the dealerships new look and the Hyundai new 24s are all very good buys. Terry Hert is still my go to salesman and Brenda Messer is the best service advisor I have had in almost 50 years of car owne More

by SOCCERBEAR53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 21, 2024

Dealership Rating
Employee Rating

Southern Hyundai are real professional in the way they treat me everything I visit the dealership. I give them 5?'s! More

by kap158
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer

Mar 21, 2024

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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