Southern Hyundai Newport News - Service Center

Larry provided courteous answers and service I will reserve my opinion on the repair until after a period of time reserve my opinion on the repair until after a period of time More

Fast and courteous work, so much so that even when short staffed I was out in less than an hour. staffed I was out in less than an hour. More

Wonderful service department. Customer is always spot on. Very professional and always helpful my rear windshield wiper blades fell off and they had it fixed in less than 10 minut Customer is always spot on. Very professional and always helpful my rear windshield wiper blades fell off and they had it fixed in less than 10 minutes with no appointment More

Excellent service department. Professional and focused on customer satisfaction. Provide updates throughout to service and alert the car owner of any additional recommended servic Professional and focused on customer satisfaction. Provide updates throughout to service and alert the car owner of any additional recommended services. More

I changed the filter that they recommended, however, I am still smelling something burning. It only happens after I have driven several miles. I am a little concerned. They did not drive the car to cause the still smelling something burning. It only happens after I have driven several miles. I am a little concerned. They did not drive the car to cause the smell to come through. So they would not be aware I feel. More

Overall experience great. Physical appearance of the sales department looks horrid and industrial cubicle farm. Physical appearance of the sales department looks horrid and industrial cubicle farm. More

Your wait times always seem excessive. We came for an inspection and were there for an hour 45 minutes. Not the first time this has happened.. We came for an inspection and were there for an hour 45 minutes. Not the first time this has happened.. More

We have always used this dealership ever since we bought our Sonata there (169,000) and still rolling. Service dept is always clean and the service managers are always courteous. I still trust to bring my 2 our Sonata there (169,000) and still rolling. Service dept is always clean and the service managers are always courteous. I still trust to bring my 2004 vette for servicethere. And please tell Larry to keep up the good qork. Thanks More

They did a really good job to me I was in and out nice polite waiting room was clean polite waiting room was clean More

My main interaction with this dealership has been through the services department and while the manager has been nothing but amazing. The departments communication sucks. I'd call and call and never get thro the services department and while the manager has been nothing but amazing. The departments communication sucks. I'd call and call and never get through till I show up in person. I've left voicemails and no one gets back to me. In general they suck and communication unless you're standing in front of them. But the manager has always saved the day each time in my personal case. More