Southern Hyundai Newport News - Service Center

The workmanship was great but the lady answering the phone wasn't helpful at all. She never had anyone return our call all day about a recall appt and we had to drive to the dealership to ask for it fa phone wasn't helpful at all. She never had anyone return our call all day about a recall appt and we had to drive to the dealership to ask for it face to face!!!!! More

I have been hall Hyundai, 30 years + and was very pleased with their services..keep the good work up! with their services..keep the good work up! More

Quick service and on time. Easy check in and pick up. Friendly no pressure to buy extra service. Easy check in and pick up. Friendly no pressure to buy extra service. More

Quick service and on time. Easy check in and pick up. Friendly no pressure to buy extra service. Easy check in and pick up. Friendly no pressure to buy extra service. More

Quick service completed in a timely fashion, in and out with concerns pleasant waiting area with concerns pleasant waiting area More

It was very simple. The free tow took my car to the dealership and I showed up. I spoke with the service people and they told me they would take care of it. They called The free tow took my car to the dealership and I showed up. I spoke with the service people and they told me they would take care of it. They called and gave me an update a few days later. Finally I received a text saying my car was ready. More

I hope I'm remembering each person who helped me correctly, I think Jeffery was the one who checked me in and took care of my appointment. Whoever was the man with the left-most desk with the toy an correctly, I think Jeffery was the one who checked me in and took care of my appointment. Whoever was the man with the left-most desk with the toy animals and plants on his section of the counter. He seemed fairly nice and I got done what I needed from the appointment. However, he did not speak very clearly and I could not understand a lot of what he was saying, so I had to ask him to repeat himself several times. I'm still not entirely sure we were communicating with each other correctly to get everything right. More

The service was great and so was Ernest. Great customer skills! Thanks, for all your help! Great customer skills! Thanks, for all your help! More

They do an amazing job with my vechicle everytime I bring it in. Thank you for all that you all do in keeping my vechicle safe for me and my family it in. Thank you for all that you all do in keeping my vechicle safe for me and my family More

Just the lack of communication really grounded my gears, they had my car for xxxx near 2mons an I had to bug them in order to get the ball rollin…I finally got the call from Jeff but when I got there he was they had my car for xxxx near 2mons an I had to bug them in order to get the ball rollin…I finally got the call from Jeff but when I got there he was very dismissive as if he wanted me to get the xxxx outta there lol just wish the experience was better from a customer stay point More