Southern Hyundai Newport News - Service Center

Always excellent. The manager Derek is also Awesome! Very nice team Excellent service always Awesome The manager Derek is also Awesome! Very nice team Excellent service always Awesome More

Worked me in on short notice due to an emergency. I am very appreciative! His willingness to accommodate me cements my choice of dealerships. I drive to Newport News from Williamsburg even though the I am very appreciative! His willingness to accommodate me cements my choice of dealerships. I drive to Newport News from Williamsburg even though there is a Hyundai dealership in Williamsburg. More

Very professional, polite and ,friendly employees. Waiting room is comfortable with snacks and drinks. The inside of my car was cleaned and vacuumed after serviced. Waiting room is comfortable with snacks and drinks. The inside of my car was cleaned and vacuumed after serviced. More

Friendly reception. Appreciated the respectful attitude toward a new customer. Nice getting free service for a change. Appreciated the respectful attitude toward a new customer. Nice getting free service for a change. More

Everyone kept me informed and was able to get my car repaired in a timely manner. repaired in a timely manner. More

Everyone at Southern Hyundai in Newport News was great. Especially Chris House and the Service Manager Derrick Philips. Especially Chris House and the Service Manager Derrick Philips. More

Unacceptable service. Multiple visits for maintenance for the same issue. Still not resolved. Never ever receive a call back when told I would when parts come in, etc. Multiple visits for maintenance for the same issue. Still not resolved. Never ever receive a call back when told I would when parts come in, etc. More

I've brought my v Vehicle here two times within a 10 day spin. Both times I was given no update and told to come pick up my car after work has been done within a few days of pick up. I was ex experiencing t spin. Both times I was given no update and told to come pick up my car after work has been done within a few days of pick up. I was ex experiencing the exact same issues. I Have spoken to both service managers, a sales associate, and have been unable to contact the general manager. I'm extremely frustrated and will likely not buy a Hyundai vehicle again. More

Very friendly and professional staff, excellent service, and comfortable waiting area. I drive 30 miles to Southern, because my local dealer gave substandard service. and comfortable waiting area. I drive 30 miles to Southern, because my local dealer gave substandard service. More

I had to go out of town and reallyneeded an alignment. Your team squeezed me into their schedule. They got me in and out quickly. Price was comparable to other locations. Staff was friendly. Waiting room Your team squeezed me into their schedule. They got me in and out quickly. Price was comparable to other locations. Staff was friendly. Waiting room was clean and nice. More