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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
1,010 Reviews

1,010 Reviews of Southern Hyundai Newport News - Service Center

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May 23, 2025

I brought my vehicle in for a recalled backup camera and an oil change. When I picked up the vehicle I was charged $40 more than quoted for the oil change and was told they needed to order the part and woul More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernesto Rosado
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

They assisted me without an appointment to program a key and was out in less than an hour. They had water, snacks, and toys for kids. More

by lizachacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith McCullers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

He's amazing and always looks out for me and my wife ! JEFF NEEDS A RAISE !! More

by Cervantelee
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeffrey moien
May 22, 2025

This dealership is always awesome…Everytime I come up here they were always really helpful. More

by MHIKOKA411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Efficient, friendly, responsive. i had a question about how the trip monitor worked, and try had someone come with to my car and explain it. More

by Sandra Hedlund
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know anyone by name
May 20, 2025

I’m so grateful for Southern Hyundai. I had been recently having issues with my 2015 Sonata. Jeff got me scheduled to have a diagnostic performed on my vehicle. My vehicle was diagnosed a More

by LEWISMCNEAL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

The service was fast which I am not use to from other Hyundais. They gave in depth information on each step on everything they were doing with my car !! More

by Azariah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Great service. No issues. Fair price. I will be back for future services. Thank you! More

by Palisades Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Mike Saab, Chris Clifton, and Mike Beck made buying my new Santa Fe a pleasant process. Buying a new car can be stressful and I really appreciate their willingness to work with me to meet my vehicle needs More

by kase220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Abi-Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clifton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Beck (finance manager)
May 20, 2025

I have unexplained charges on my bill. They were supposed to take care of a recall issue on my vehicle and did not. More

by Brett3491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Fowler
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