Southern Hyundai Newport News - Service Center

Quick and efficient response to the problem I was having with my vehicle. My go to place for all my car care needs. with my vehicle. My go to place for all my car care needs. More

Buying the car was very easy, simple and stress free. Afterwards, I found a few simple problems. Despite the fact that southern has agreed to pay for the problems, it has been extremely difficult to reac Afterwards, I found a few simple problems. Despite the fact that southern has agreed to pay for the problems, it has been extremely difficult to reach them throughout the process and getting a phone call back has been almost nonexistent. Overall not terrible but unsatisfied with this process. More

They saw me without an appointment for a new tire. Never acted like I was a problem, changed the tire and had me back on the road in record time. Never acted like I was a problem, changed the tire and had me back on the road in record time. More

The gentlemen who checked me in was very nice. Way better experience with him than I had with a different rep last year. Way better experience with him than I had with a different rep last year. More

Very accommodating with both making appointment to completion of work. Comfortable lounge and friendly sales staff. completion of work. Comfortable lounge and friendly sales staff. More

Jeff is great and I will always continue to have my car serviced at Hyundai. serviced at Hyundai. More

Top notch! Got me in right away and repaired the issue! I’d highly recommend this shop! Got me in right away and repaired the issue! I’d highly recommend this shop! More

Chris House and his team have always been amazing. Generally leave my vehicle rather than wait. Seems to be convenient for both me and the team. Done withing 36 hours usually. Super pleased as they "f Generally leave my vehicle rather than wait. Seems to be convenient for both me and the team. Done withing 36 hours usually. Super pleased as they "fit me in". More

They have been serving me for about 15 years. Everyone has been helpful and professional. Everyone has been helpful and professional. More

Dealer ordered, received, and installed a tow package on my new Palisade, as promised. Once contacted, the service department provided excellent service. But the dealership needs to work on their phone syst my new Palisade, as promised. Once contacted, the service department provided excellent service. But the dealership needs to work on their phone systems. I was unable to contact anyone through the dealer’s phones and had to revert to contacting folks over personal cell phones. More