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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
926 Reviews
Call Service Center (757) 264-9084

926 Reviews of Southern Hyundai Newport News - Service Center

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March 10, 2024

My experience was great. I was able to drop my car off without an appointment and get the issue fixed in a timely manner. More

by princesel
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
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Mar 13, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 09, 2024

Brenda always gives great customer service. She will explain what is going to be done service wise and I am very satisfied with the service. More

by NCAPEL
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
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Mar 13, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 09, 2024

My son and I had an appointment in Newport News and our tire hit a curb extremely hard. We were 2 miles from the dealership and they told us to bring in the car as an emergency. It was not drivable and the More

by cereid13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
Report | Print
Mar 13, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 08, 2024

Very knowledge and helpful in a stressful situation! Ms Brenda and Mr Phillips we're a great help with my Palisade More

by Julie.u.strickland
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
Report | Print
Jul 10, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 08, 2024

Great service! They were very helpful and knowledgeable. We have been doing business at the location for 17 years now. Everyone from sales, service and parts are f More

by GBMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
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Mar 13, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 07, 2024

Everything went well and no issues at all It was a friendly and easy service More

by CGHERBST
Recommend Dealer
Yes
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March 07, 2024

Customer service was great. Brenda is awesome. But I'm mad my oil change was 75 dollars. I think ima do it myself next time More

by CLAYJASON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
Report | Print
Mar 07, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 07, 2024

I always get excellent services when bring in my Suv in for maintenance. Excellent Crews More

by RGARVIN2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
Report | Print
Jul 12, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 06, 2024

Made me a repeat customer for the brand and my next new car will be a Hyundai! More

by IHNCOLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
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Mar 06, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 05, 2024

Performed all requested services in a timely manner Chris House was very helpful and professional More

by VMCAGNON
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
Report | Print
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