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Southern Hyundai Newport News - Service Center
Newport News, VA
1,008 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,008 Reviews of Southern Hyundai Newport News - Service Center
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May 14, 2025
Outstanding service from Jeff Moien. I also received my car inspection without having to come back a week later. I also received my car inspection without having to come back a week later. More
by NAKITALEE84
Verified CustomerEmployees Worked With
May 14, 2025
Thank You Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. Keep up the good work! process very easy for me. I'll definitely recommend your services to my family and friends. Keep up the good work! More
by alexbarce60
Employees Worked With
May 12, 2025
My experience with Southern Hyundai Newport News was smooth and professional from start to finish. The staff was courteous, knowledgeable, and attentive throughout the entire process. They took the time smooth and professional from start to finish. The staff was courteous, knowledgeable, and attentive throughout the entire process. They took the time to answer all my questions and made sure I was comfortable with every step, whether I was browsing, test-driving, or finalizing paperwork. Overall, it was an stress-free and positive car-buying experience. More
by dvwou812
May 11, 2025
Great customer service. Came in after service center hours and the team still allowed me to leave with my car and pay the next day. Thank you! Came in after service center hours and the team still allowed me to leave with my car and pay the next day. Thank you! More
by AJ
May 11, 2025
Very clean. The employees were attentive and the service was quick. I was greatly surprised by this location. The employees were attentive and the service was quick. I was greatly surprised by this location. More
by Neetp16
Employees Worked With
May 11, 2025
My car wasn't actually serviced the way instructed from the night drop. Then the service manager, when I tried to explain, got a slight attitude about the situation. It wasn't for my salesman, who he pawne the night drop. Then the service manager, when I tried to explain, got a slight attitude about the situation. It wasn't for my salesman, who he pawned me off on, who figured it out, I still wouldn't know what to do or how to get it fixed. More
by DCARROLL3668
May 10, 2025
Very kind staff and welcoming. Lamar is a great guy to be taken care of by and very patient specially with my mom on our second visit. The process to buy a new car here was a bit l Lamar is a great guy to be taken care of by and very patient specially with my mom on our second visit. The process to buy a new car here was a bit longer than expected compared to my experience when buying a new vehicle at other dealers but Southern more than made up for it by having a friendlier staff. Also high five to the big guy who continuously interacted with my 6month old Daughter (sorry forgot your name) he made a big highlight of my visit. My mom was also looking to getting a newer car and my positive experience led me to bring her to Southern. I love my new Santa Cruz and overall my opinion of the Hyundai brand has very much improved a lot. More
by GatorLator
May 10, 2025
Awesome they took care of my occupation problem gave me a ride home and kept me informed of status until completion ride home and kept me informed of status until completion More
by espac87
May 09, 2025
Brought in my vehicle due to it not starting. . looked at the TSB and realized a recall on my engine. Within less than two Whatever the xxxx that word is please weeks my engine was replaced and ru . looked at the TSB and realized a recall on my engine. Within less than two Whatever the xxxx that word is please weeks my engine was replaced and running smooth again! Jeff was very communicative and informative! More
by josieeliser24
May 09, 2025
Southern Hyundai is focused on fast, friendly, fair customer service that is at the least, a few steps ahead of other car dealerships. I would recommend their business to anyone! customer service that is at the least, a few steps ahead of other car dealerships. I would recommend their business to anyone! More
by terese1976
Employees Worked With
