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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
1,012 Reviews

1,012 Reviews of Southern Hyundai Newport News - Service Center

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March 08, 2024

Great service! They were very helpful and knowledgeable. We have been doing business at the location for 17 years now. Everyone from sales, service and parts are f More

by GBMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Mar 13, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 07, 2024

Everything went well and no issues at all It was a friendly and easy service More

by CGHERBST
Recommend Dealer
Yes
March 07, 2024

Customer service was great. Brenda is awesome. But I'm mad my oil change was 75 dollars. I think ima do it myself next time More

by CLAYJASON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
Mar 07, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 07, 2024

I always get excellent services when bring in my Suv in for maintenance. Excellent Crews More

by RGARVIN2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
Jul 12, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 06, 2024

Made me a repeat customer for the brand and my next new car will be a Hyundai! More

by IHNCOLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
Mar 06, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 05, 2024

Performed all requested services in a timely manner Chris House was very helpful and professional More

by VMCAGNON
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
March 03, 2024

They have been very helpful. I had some problems in the past and they worked me in. More

by julia_strait
Recommend Dealer
Yes
Employees Worked With
Jeff Moien
March 02, 2024

Great. .. Brenda was kind, courteous, and made sure the service experience we had was excellent. Everyone was polite and our service went just as we'd hoped. More

by evelyn.galloway
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
February 28, 2024

Despite being booked they took my car as a drop off, and got the job done within a reasonable amount of time. I appreciate the quick turnaround and great communication More

by DRACHENGIRL1
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
February 28, 2024

Wonderful every time Very helpful and appreciated My car maintenance is always done in a timely manner. The team consistently communicates all updates with me. They are always pleasant and courteous. More

by Visionr1976
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Phillips
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