Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southern Hyundai Newport News - Service Center
Newport News, VA
1,010 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,010 Reviews of Southern Hyundai Newport News - Service Center
Sort by
February 28, 2024
Excellent service and advice, Courteous and Thoughtful They are accommodating. Mrs. Brenda is my favorite. She understands the importance of being trustworthy and how stressful having vehicle issues can b They are accommodating. Mrs. Brenda is my favorite. She understands the importance of being trustworthy and how stressful having vehicle issues can be. She is funny also. I really appreciate all the services reps ( Brenda, Jeff and Chris) and my last visit the service manager ironed out the issue and got me taken care of. Please don't change how they do business and interact. More
by mzbeyondit757
Verified CustomerEmployees Worked With
Brenda Messer, Brenda Messer
February 28, 2024
Check in was easy, waiting room clean and pleasant. Was able to use the shuttle service when I dropped my car off. For pick up , it felt like they didn't want me to use the shuttle service. Was able to use the shuttle service when I dropped my car off. For pick up , it felt like they didn't want me to use the shuttle service. More
by dawnnreid85
February 27, 2024
Service was prompt. And unlike some dealers, there were no hidden surprises. Only what was asked for was done. And unlike some dealers, there were no hidden surprises. Only what was asked for was done. More
by artharris54
February 25, 2024
Perfect. No issues at all. A loaner vehicle was provided in the morning, and my car was ready to pick up by lunchtime. Easy. No issues at all. A loaner vehicle was provided in the morning, and my car was ready to pick up by lunchtime. Easy. More
by JOEL.BADANES
February 25, 2024
I always received great service. You deal with the sales department 1time, but the service dept. for the life you own the vehicle. I've always enjoyed the service rep. Brenda Messer. You deal with the sales department 1time, but the service dept. for the life you own the vehicle. I've always enjoyed the service rep. Brenda Messer. More
by Revenson0
Employees Worked With
Brenda Messer, Brenda Messer
February 23, 2024
Quick and efficient. Great customer service and my car drives great. I would reschedule with this Hyundai site again in the future. Great customer service and my car drives great. I would reschedule with this Hyundai site again in the future. More
by lee.ahmed991
February 23, 2024
Fast, excellent, and efficient service as always. Very happy with my service provider, highly recommended. Very happy with my service provider, highly recommended. More
by djohns99
