Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

They made arrangements for me to get service after we both had to cancel appointments. Always friendly and professional. Most importantly they have the best hot chocolate you'll ever find in the waitin both had to cancel appointments. Always friendly and professional. Most importantly they have the best hot chocolate you'll ever find in the waiting room. More

I called the dealership 2 1/2 months ago to make an appointment since my check engine light was on. My car is a 202 2 Tiguan and still under bumper-to-bumper warranty. I was told that I could not have appointment since my check engine light was on. My car is a 202 2 Tiguan and still under bumper-to-bumper warranty. I was told that I could not have an appointment for 2 1/2 months. After I asked to speak with the manager, he asked that I bring my car out so that it could be diagnosed to make sure that the check engine light would not damage my engine to continue to drive even though they could not fix my car for sometime. I did this, the problem was diagnosed, and he assured me that he would order the part that was necessary and it was covered by the original warranty. I brought my car back 2 1/2 months later. Each trip to Southern team is a 20 minute drive for me. I was told that he did not order the part, he was gone from the dealership and that the part would be ordered, and I would be notified when the part came in. I went back to the dealership and picked up my car. No one ever called. I finally called and inquired and the parts manager assured me that he had given them my name to call since the part had come in several days before. I asked to be transferred to make an appointment to have my car fixed and left a message and no one called me back. Several days later, someone finally called me from the dealership and told me that they could fix my car the following week. I made another trip to the dealership and dropped my car and it was ready later that day. So, this is over three months later and five trips to the dealership later I finally got my car back fixed. More

They are very professional and knowledgeable. They are very polite and do go over the work they completed and do advise if any additional service is needed. They are very polite and do go over the work they completed and do advise if any additional service is needed. More

This is an awesome dealership. They are always courteous,friendly and helpful. I enjoy the contact l have with them It was raining and Maria escorted me to my car even holding the They are always courteous,friendly and helpful. I enjoy the contact l have with them It was raining and Maria escorted me to my car even holding the umbrella over me. Very courteous and considerate. More

Staff is always friendly and work to provide the best care for my Subaru Forester. care for my Subaru Forester. More

Danielle was great! She was professional and very knowledgeable. I had to bring my car in unexpectedly for service and was able to get the repairs done the same day. App She was professional and very knowledgeable. I had to bring my car in unexpectedly for service and was able to get the repairs done the same day. Appreciated the wonderful customer service! More

They are very informative and helpful. The service is very good and they keep you informed as to what is needed. The service is very good and they keep you informed as to what is needed. More

I enjoy working with Troy. He listened to my needs and was able to assist me with getting things fixed He listened to my needs and was able to assist me with getting things fixed More

Always courteous and friendly, helpful service when I come in. Always has a smile on his face. come in. Always has a smile on his face. More

Came in for an oil change in car inspection along with them looking at my radio that changes stations automatically. They kept my car for two days still could not find anything wrong with the radio. Howev them looking at my radio that changes stations automatically. They kept my car for two days still could not find anything wrong with the radio. However, they are replacing it supposedly. when I receive the car back, the inspection sticker was not on the car and the paper. had to return to the service station for them to finish this. More