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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,384 Reviews

5,384 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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September 02, 2024

Lovely and inviting new dealership location,but the nicest feature is Danielle Starkey, the best repair/service representative I have worked with over the years. More

by SANDYGOULD517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

The staff was extremely welcoming and listened to all I had to say concerning my car. Overall great experience because good customer service means a lot to me More

by kamika young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

I have been dealing with Mark Baker for years, since getting my Subaru. He is always super pleasant, helpful and very professional. He calls me when my car needs extra work done and always calls me wh More

by GABRIELAGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Frendly service quick oil change. seems only my front break were checked instead of on front on back. More

by REB401972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Everything was explained to us about the work that was to be completed on our truck. More

by DGL1507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Easy to use and willing to work with me on convenience. I work a lot and they let me lay over the phone and park my car for me to pick up with my spare in it so I can get it after hours. More

by SML.KA.32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Always kind and competent. They meet my auto needs, and it is not usually a challenge to get an appointment. More

by KAYSMOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Fast courteous service. Comfortable waiting lounge. Recommended service for your vehicle. Questions and concerns answered. More

by THEJOHNERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Kind, efficient, dependable. I love being able to drive into the covered area and go straight to the waiting area. More

by IVIE1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Great service once the part came in. Had one appointment that we showed up for but didn’t have the part. Had to come back More

by KSVEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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