Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,620 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
I had an appointment at 815 AM but some how the mechanic got occupied with other jobs and was not able to get to mine. Not sure if my car was prioritized lower because it is older and higher mileage or beca got occupied with other jobs and was not able to get to mine. Not sure if my car was prioritized lower because it is older and higher mileage or because I wasn't waiting in the waiting room for it. Either way no work was ever done, I finally got a phone call.at 330 PM to let me know as much and to tell me they could possibly still look at it but couldn't do any work. So here we are no work done, issues persist and looking for someone to the work I need. More
The employees were all very courteous, and my vehicle maintenance was completed in a timely manner. maintenance was completed in a timely manner. More
They were extremely friendly and helpful. Quick to explain any questions or concerns that I had. Quick to explain any questions or concerns that I had. More
They took great care of the car, and they finished in a reasonable amount of time! reasonable amount of time! More
Service people super nice and friendly. I didn’t care much for shuttle drivers. Intrusive I didn’t care much for shuttle drivers. Intrusive More
When I went in for my yearly inspection and an oil change Sam quoted me prices for some things that are typically completed around 60,000 miles. I called to make an appointment to get a few things done sinc Sam quoted me prices for some things that are typically completed around 60,000 miles. I called to make an appointment to get a few things done since I was going on a 2,000 mile trip. They were booked and couldn't get me in that month so I had to book for the following month. Sam still honored the price given though it had expired the previous month and the prices had increased . He didn't have to do this but I really appreciated him sticking to his word. More
This facility is top notch in every area. I was greeted as I pulled my vehicle in the be serviced with a smile. Ms. Stacy is always professional and greets me by name. I appreciate this new I was greeted as I pulled my vehicle in the be serviced with a smile. Ms. Stacy is always professional and greets me by name. I appreciate this new beautiful facility, the choices of drinks while waiting, the employees, and in and out process. I am proud to be a part of the Southern Team Hyundai family. This new level of excellence looks good! More
Service was completed timely. Staff was accommodating. I was very pleased with the experience. You should try it. Staff was accommodating. I was very pleased with the experience. You should try it. More