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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,569 Reviews

5,570 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 21, 2024

Truck was fixed. Had hard time getting updates on progress. Left a lot of messages. More

by KINGRG1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

We are very pleased with the whole team at Southern Team Hyundai! While we had our car checked in for service they provided us with a shuttle to the mall and picked us up when it was done! The driver was ve More

by AVPALERMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Very professional and explained details of service. Time for service was very good. Seemed very concerned that I understood all phases of the service. More

by CMONTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Clean and tidy bright and shiny. Everything done when they said it would be done. More

by Srichardsontala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Mike was an excellent service tech - handled the issues appropriately - great communication, and we did not have to pay for the service, which was appreciated and appropriate in this situation More

by Dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike - shaved head Subaru service - 5 stars
August 20, 2024

Great job I enjoyed the new building on Windsor Road. They did a great job on my vehicle Hyundai Tucson 2019. More

by Cowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Lewis
August 20, 2024

Everyone is awesome at this dealership , from buying to all the services they offer. I will buy another car in the future. More

by smdupont65
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Friendly people. Excellent service. Always are honest. Tells me what I need to have done More

by HGWHITLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

I was told by the person who checked me in that there would be no charge for my tire rotation but when I was checked out, I was charged. This was after coming back for a second time, a 45 minute drive, More

by Lakelovers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"Lakelovers" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 20, 2024

We have all glowing words of appreciation for their service and attention to customers needs. More

by MAGIECAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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