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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,626 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,626 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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June 06, 2024
I bought a 2018 Jeep Wrangler and traded in a brand new car on plus $9000. Drove it less then 100 miles and all lights in dash started flashing and power steering went out. I informed A customer service re car on plus $9000. Drove it less then 100 miles and all lights in dash started flashing and power steering went out. I informed A customer service rep Sara that worked for them and sent pictures that she said she would pass to the general manager and haven’t heard a word More
by lovern31619
Verified CustomerEmployees Worked With
It was the used southern team
June 06, 2024
I believe my car was driven extensive miles while there for seven days, the miles was 42,200 and something when drop off, when I pick it up it was 43,000 and something. I mentioned it to the man who was he for seven days, the miles was 42,200 and something when drop off, when I pick it up it was 43,000 and something. I mentioned it to the man who was helping me,he said he put down wrong,but I’m sure that it was 42,200 and something. My passenger side seat was lowered and back rest was tilt all the way back, I feel like someone took it on a road trip and I just can’t shake that feeling. More
by GRACETOME
Employees Worked With
June 05, 2024
Southern Team Nissan is the most incredible dealership I have ever step foot in. Everybody is welcoming, kind and willing to help. have ever step foot in. Everybody is welcoming, kind and willing to help. More
by meganfisher200
June 05, 2024
It’s the only one I will go to because I love my Subaru Forester!! The workers there are the best!! Nice helpful knowledgeable and just plain the best!! Forester!! The workers there are the best!! Nice helpful knowledgeable and just plain the best!! More
by jojoalls
Employees Worked With
Lia James, Mike Adams (Subaru), Jared Repass
June 05, 2024
Good customer service ends when you drive off the lot. I was told the 2023 Honda CRV that I purchased came with Sirius XM and it didn’t. It will cost over 300 dollars for an after market device to have it I was told the 2023 Honda CRV that I purchased came with Sirius XM and it didn’t. It will cost over 300 dollars for an after market device to have it. The salesperson we had, though nice enough, could not answer a technical question about the engine but then she’d only been selling cars there for 25 days when we met her. I’ve put in several calls and emails trying to get a temporary registration that I thought was in my paperwork when I left and it wasn’t. I can’t change my plates until I have the title number. When I called the sales manager he assured me that he would pull my titling paperwork, title the car and email me a temporary registration. That was four days ago and I’m still waiting on it. BUYER BEWARE! More
by way2deepn2depp
Employees Worked With
John Barton, Debra the salesperson
June 05, 2024
This was the best experience I've ever had with purchasing a new vehicle no pressure and they were very helpful with making sure you got the deal you wanted purchasing a new vehicle no pressure and they were very helpful with making sure you got the deal you wanted More
by cfpp99
June 05, 2024
I asked to have the gas gauge checked because it isn't correct. I was told it would be $199 to diagnose the issue ON TOP of whataver it costs to fix the issue. That seems exorbitant to me just to diagnos correct. I was told it would be $199 to diagnose the issue ON TOP of whataver it costs to fix the issue. That seems exorbitant to me just to diagnose an issue. I'll never bring my truck there again and am questioning whether I'll buy another Nissan at this point because the cost of service just keeps getting worse and worse. More
by JAJACKSON4RC
Employees Worked With
June 05, 2024
Danielle and crew were very professional, attentive to my service, and personable. Though my wait time was substantial, I was made comfortable. service, and personable. Though my wait time was substantial, I was made comfortable. More
by r_haynes
June 05, 2024
The new building is so fresh and clean. The person who took care of me was polite and helpful. No problems at all The person who took care of me was polite and helpful. No problems at all More
by DTRT68
Employees Worked With
