Luis Diaz

Dealership was good sales top notch very nice showroom and all the staff was good and all the staff was good More

by SCOTTMAY07 Verified Customer Verified Customer

Report | Print

We had a great experience with buying our car. Everyone involved was so helpful, quick, and informative. Everyone involved was so helpful, quick, and informative. More

by Andrea Ponce Verified Customer Verified Customer

Report | Print

Luis D. & Juan R. were a pleasure to work with! Straight forward pricing was appreciated! & Juan R. were a pleasure to work with! Straight forward pricing was appreciated! More

by REBSCO Verified Customer Verified Customer

Report | Print

Juan and Luis were fantastic and made my car-buying experience effortless! They have continued to be helpful, even after my purchase was finalized. A week or so prior to purchasing my car, I walked experience effortless! They have continued to be helpful, even after my purchase was finalized. A week or so prior to purchasing my car, I walked in looking to test drive a 2025 Tiguan that I found listed on the Roanoke Southern Team’s website. Dustin Clark was my salesman at the time and told me the price listed on the website was inaccurate. When I asked for ballpark numbers, Dustin told me the Tiguan would likely be about $10,000 more than listed on their website due to taxes, fees, and my credit (I have a 700+ credit score). I was still interested in the Tiguan so I emailed Juan asking for out-the-door pricing. Juan answered all of my questions and Luis completed my sale with no complications. I found Heather in financing to be very pushy and rude. When I originally turned down an extended warranty, she offered me a Radford graduate discount, however if I would not have declined the offer originally she would not have given me the discount, although she knew prior that I graduated from Radford University. When expressing that I wasn’t particularly interested in raising my monthly payment she made a comment along the lines of “is $50 extra per month really something you can’t afford?” with a negative tone. Very unprofessional attitude. Additionally, when it came time to sign paper work, she talked really fast and scrolled down on the computer to where the only visible part of the paperwork was the line for my signature each time my signature was required. She had an attitude when I scrolled back up to read what I was signing. More

by LAURENCORNETT02 Verified Customer Verified Customer

Report | Print

Brought my precious car from and just bought new car from there. They are great to their customers. there. They are great to their customers. More

by BARRINGTONFLIES Verified Customer Verified Customer

Report | Print

Heather, Juan and Luis were all wonderful to work with. Very nice, knowledgeable, and not pushy. Great buying experience! Very nice, knowledgeable, and not pushy. Great buying experience! More

by CROWESFEET Verified Customer Verified Customer

Report | Print

The team was so good and the service done as needed, I love them so much love them so much More

by ESLAMABOHELWA93 Verified Customer Verified Customer

Report | Print

Easy and fast process, great people to deal with, would recommend to buy from this dealership recommend to buy from this dealership More

by JAREECE688 Verified Customer Verified Customer

Report | Print

I don’t think I’ve ever had a salesman be so knowledgeable about the 3 different cars I was considering. He answered every question, was incredibly patient when describing features I’d never bee knowledgeable about the 3 different cars I was considering. He answered every question, was incredibly patient when describing features I’d never been exposed to and there was no sense of being pressured into a decision. This was, hands down, the best car buying experience of my life. If I ever needed another vehicle, I would definitely buy it from him! He’s Top Notch! More

by PENNJAMIN Verified Customer Verified Customer

Report | Print

It was a great experience the sales man was awesome and the mangers just a grat team the mangers just a grat team More

by SHETLA_PARKER Verified Customer Verified Customer

Report | Print