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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
3,230 Reviews

3,230 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 09, 2022

Service dept. Needs to be more communicative. When giving times and information Needs a work More

by KATLEGGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Was a female don’t remember name
Mar 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for your feedback, Kat. Please know that we have forwarded your information to our service leaders who will be contacting you directly to ensure satisfaction. All the best.

March 09, 2022

Great service, options provided but didn’t seem forced for additional maintenance due to the mileage of the car. More

by TMWELCH06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 09, 2022

Treated like family during every visit. The only place I will have service done on my Subaru. More

by Mike Waller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 08, 2022

The people at Southern Team were nice and courteous. They listened to what we wanted and took care to meet what it was that we were looking for in a new vehicle. The service people completed what needed More

by culver.bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Munsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon McGeorge
Mar 08, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 07, 2022

Harold Woody and crew are top notch. They are fast, efficient, and courteous. No unnecessary waiting or hassle. The VW team rocks! More

by janejetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 07, 2022

Since purchasing my Outback, the service and customer engagement has been very pleasant and helpful. I like that they give me advanced notice on servicing before it's time. Very good to plan for those More

by LINDATRENT927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
E.B. Padgett
Mar 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 07, 2022

Grayson in customer service listened to my concerns and had it handled in a reasonable time More

by Ina Dearing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grayson
Mar 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 07, 2022

I had an amazing experience at the dealership and I'm happy for everything they do More

by itumbejosephat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 07, 2022

The service is always great, everyone is friendly and very knowledgeable. I know my car will be taken care of anytime I need to bring it in. More

by MARILYNNINGLE1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 07, 2022

Always awesome service and are friendly! They do a great job and are reliable and trustworthy. More

by JOHN.BAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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