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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
3,162 Reviews

3,162 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 20, 2022

Very courteous and helpful. They have gotten me in for an appointment and I have not had to wait very long. More

by 1ALLEYOOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 19, 2022

Mike White(?), the service advisor, processed my timely request for service as scheduled. Why waiting for the delivery exterior wash, he answered a few technical questions that will be helpful in my person More

by AUSTINRVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 18, 2022

Most professional and attractive dealership I've ever worked with! I highly recommend them to anyone! More

by BROKER0
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
Jan 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 18, 2022

Professional, courteous, truthful, and competent I only wish they would have placed a sticker on my windshield to update when my next oil change is now due More

by CROXCRAIG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry. I neither remember nor recognize the name of the gentleman I spoke with regarding my collision repair
Jan 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 17, 2022

A friendly staff and excellent service team. A clean waiting room with coffee and drinks . Top of the line service department More

by RONALDCRIGGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 16, 2022

The service department is awesome. Very helpful. Especially Mike White. The waiting area is great also More

by NURSEMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 16, 2022

My Subaru Outback needed to have new software installed for the Starlink system. While it was a slow process ( taking 3 hours), that was certainly not the service department's fault. Mark Baker clearly e More

by TSCHULZ
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 14, 2022

At my appointment for state inspection, the service team took care of my car quickly and professionally. More

by HOLLIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 14, 2022

Nothing but incredible service and awesome people to work with in a process as big as this. More

by demarcusfitz14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 14, 2022

Service very good. I told of a problem not related to visit and it was taken care of. More

by JOSIE1846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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