Back

Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
3,012 Reviews

3,012 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Sort by
November 07, 2021

15 years of decent service for a three Nissan family. Still trying to find out if you are still participating in one to one rewards program. No one seems to be able to get an answer. More

by BARRY_WESTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mattox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl at the front desk in the show room!, Mark Straley
Nov 08, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response! We will be here for any needs you should have in the future. Have a wonderful day!

Nov 08, 2021 -

BARRY_WESTON responded

any response to the one to one rewards program issue??

November 06, 2021

Friendly Staff and quick service. Would recommend friends and family to use the service regularly. More

by jpleftyjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Allen Allen
Nov 06, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 06, 2021

Grayson at Customer Service Hyundai went above and beyond to understand my needs and concerns . More

by Ina Dearing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 06, 2021

I am very happy with the service I get; everyone is courteous and seem genuinely interested in helping More

by 16marchrunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

November 05, 2021

The people we dealt with were very friendly and competent, The service was fast and correct as far as we know. We will continue to get our service with you folks. Thank you. More

by mcgathome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 05, 2021

Service advisor was professional and informative regarding status of vehicle. Completed in timely manner with no issues. More

by RHH1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor name not listed
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 05, 2021

This rating is for the collision center. All work was completed with excellent results except the gas cap cover was not replaced. Hopefully they have ordered another one since they told me it could be r More

by GFREED929
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Multiple people in the collision center
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 05, 2021

Always timely and always up front about the charges. Smooth operation from start to finish. More

by TOOTHFAIRY24301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 05, 2021

Good service friendly people, had to wait a little long for someone to get back to me but good overall More

by BUDLEONARD12
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 05, 2021

Every time that I have driven my car in for an appointment, I have never had to wait more than a couple of minutes to speak with a service representative. More

by DEEWONE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

...
289
...