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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,301 Reviews

5,301 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 21, 2023

Service is easy to schedule. The team is friendly and professional. You do what you say and service is always fast. The waiting room is reasonably comfortable and the coffee is g More

by DUNCBOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 21, 2023

The service we received or our nissan armada was excellent. Thank you so much Sincerely Emily More

by MLELIBERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 21, 2023

Service was great. People were friendly. I feel confident in taking my car back there. More

by LRTAYLOR22
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 21, 2023

They were very professional ! They got my car in on time and finished it in a timely matter as well ! Best of all the young gentleman that checked me in took the time to go to car More

by DEB.GAERTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 21, 2023

I've been a customer for many years and the customer service and service department are the best...thanks! More

by SKAYB1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 19, 2023

To be fair, I gave them a tough problem to solve. I wanted to get a second key programmed for a 2003 Rialta RV (VW Eurovan Chassis). They attempted for a couple of hours and contacted VW service to n More

by pauldj
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 19, 2023

Danielle Starkey was awesome. Very professional, knowledgeable and efficient. We brought two different cars at once for service and she knew everything about both of them. She als More

by ecbourhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 19, 2023

Unexpected engine issue. Everyone was helpful, professional and got my "Gypsy" back quick as possible. Luv my car, the loaner was sweet and drove beautifully but can't go whe More

by rebeccaliu3360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 19, 2023

I have worked with this dealership for several years now. I have purchased several vehicles from them and have received regular maintenance services as well as body work on my previous vehicles. I HAVE NEVER More

by ADRIENNE.BIRECREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nicely, Sonja Garlick
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to hear from you again!

March 18, 2023

Southern team is a typical dealership that will try to overcharge for every car service. After going for several services in attempt to get my car’s leak fixed, my car has finally been repaired at no cost More

by MADISONLEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Horn
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

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