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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,259 Reviews

5,259 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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February 20, 2023

It was a 2 wk wait but they fit my car in because they understood I’m a college student and commute to Radford from roanoke twice a week. Excellent service. More

by MILESTGABOUREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

February 20, 2023

Mr woody was an extremely nice and honest person. My car was done on time and the car was washed. The only thing I was turned off about was two greasy handprints left on the hood of my car that surv More

by seth.price1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

February 20, 2023

I still can't believe the astronomical estimate you gave me to replace four tires. Nearly $4000. I can get the same tires at Sam's for $856. More

by Williamsdebrab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the GM of the dealership.

February 20, 2023

The service representative was very friendly, knowledgeable and communication skills were excellent! Awesome service!! Highly recommend. More

by SHATAQUAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

New hitch was put on, one small paint chip, will get repaired next visit for oil change More

by jerbetters
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

The arrangements were efficiently made, arrival efficient, waiting time reasonable & waiting area comfortable & clean. I appreciated the complimentary car wash & the efficient, yet pleasant attitu More

by LORINDA.LIONBERGER1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 19, 2023

customer oriented service professional explanation of service to be performed prompt and efficient remediation of vehicle issue More

by memick01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 19, 2023

The staff was great to work with. The car was repaired on time and the work was like a new car, and they cleaned the inside. At this point best dealership I have ever worked with More

by ESTONBURGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 18, 2023

Everything went as scheduled. All work fine in time as promised. No complaints at all. More

by ghartless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pierce
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again so soon!

February 18, 2023

I got there on time. They took me in on time. I didn’t have to wait a very long time on my car. When I told them I wanted to shop around for new tires they were agreeable More

by STORMDOOR96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Subaru)
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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