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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,315 Reviews

5,315 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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February 19, 2023

New hitch was put on, one small paint chip, will get repaired next visit for oil change More

by jerbetters
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

The arrangements were efficiently made, arrival efficient, waiting time reasonable & waiting area comfortable & clean. I appreciated the complimentary car wash & the efficient, yet pleasant attitu More

by LORINDA.LIONBERGER1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 19, 2023

customer oriented service professional explanation of service to be performed prompt and efficient remediation of vehicle issue More

by memick01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 19, 2023

The staff was great to work with. The car was repaired on time and the work was like a new car, and they cleaned the inside. At this point best dealership I have ever worked with More

by ESTONBURGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 18, 2023

Everything went as scheduled. All work fine in time as promised. No complaints at all. More

by ghartless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pierce
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again so soon!

February 18, 2023

I got there on time. They took me in on time. I didn’t have to wait a very long time on my car. When I told them I wanted to shop around for new tires they were agreeable More

by STORMDOOR96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Subaru)
Feb 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 17, 2023

Dustin Clark has sold us 2 vehicles & a pleasure to work with and he has a great personality and very knowledgeable. He always responds promptly to our calls and text messages. We appreciate everything he’s More

by kristencriner
Recommend Dealer
Yes
Employees Worked With
Dustin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 16, 2023

I love having my Rouge serviced there, the personnel are so courteous and considerate and always work with my schedule. More

by JSAMANTHAWISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McBride
Feb 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 15, 2023

No waiting in and out like it. Appreciate the hot chocolate I hope that they really looked at my car it only took 30 minutes and I was out of there everything was fine More

by canray2.cr
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel sales person
Feb 15, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 15, 2023

I asked device to look at an electrical problem ( heated seats and some other items were not working ) and the front headlight was broken when my wife hit a deer They replaced a $2 fuse and charged me 2 More

by SMBTRE
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Don’t know
Feb 15, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

More information in relation to this post would drastically increase the chances of our team getting in touch with you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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