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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
6,137 Reviews

6,137 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 02, 2023

This dealership is great and has good customer service. They really care about their customers. They get an A+. More

by PHOSHAMMER777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 02, 2023

The service team is wonderful to work with. They are extremely accommodating when scheduling and work is completed on or before the quoted time. It is a pleasure to visit the VW service center. More

by ANDILUCAS211955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Mar 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 02, 2023

I appreciate how quickly the maintenance was done on my car. I am very grateful. More

by RONSBESSETTE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the service rep.
Mar 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 01, 2023

The team did a great job of keeping me updated on the progress of the repairs. The car looked brand new when we picked it up. More

by THOMASODOHERTY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Hyundai)
Mar 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 01, 2023

Very good experience, and the employees are very knowledgeable, I would recommend to anyone. GREAT SERVICE !! More

by JOEFARRIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 01, 2023

The staff at this Subaru dealership has been nothing but helpful and courteous. I would recommend them to anyone who needs their Subaru serviced. More

by kf4lnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 28, 2023

Mike has been great trying to get my truck back on the road. Very professional keeping me updated on the progress of the job. More

by karrie.lord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Always great to see return customers with positive feedback!

February 28, 2023

Great service, Very nice waiting area, Awesome Staff, Great overall customer experience throughout the entire Purchasing process and Servicing. Thank You More

by transam7624112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai), Mike Adams (Subaru)
Feb 28, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with more positive feedback!

February 28, 2023

Danielle is a joy to work with. She knows how to take care of her customers! More

by rick.puruczky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 28, 2023

first time using nissan service dept. .Great service...will be comming back.Thanks for great service and letting me know what was due and needed.. More

by WERTZF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
Mar 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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