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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
3,224 Reviews
Call Service Center (540) 362-4800

3,224 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 08, 2024

Friendly, no long wait, pleasant atmosphere, like the customer waiting area They always wash my car..love that! More

by JANE.ALLS
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baker
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Helpful
March 07, 2024

Fast and fair! Fast fair and enlightening of an opportunity to learn about buying a new vehicle. More

by cookdbug
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce at Southern Team Nissan.
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Mar 07, 2024 -

cookdbug responded

Same as above

Mar 07, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
March 07, 2024

Brought my car in for an oil change and state inspection, the service was quick. Alyse went over the technicians' findings very professionally. Joel was very thorough. Great service overall. I will be back w More

by JKALSTROM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyse Allen, Joel Kalstrom
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Mar 07, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your continued loyalty and support!

Helpful
March 07, 2024

Always excellent staff Always pleasant experience staff is very friendly I have used you all for many many years More

by pxharris1516
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gartmann
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Mar 07, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
March 07, 2024

Melissa was absolutely great to work with. The car does need a part replaced that was replaced just 2 yrs ago by you all which is why I gave a 4 rather than a 5 for the overall experience. More

by AEHOUK
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Sigmon
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Mar 07, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

Helpful
March 07, 2024

Overall very good. No complaints. Nice, clean environment and courteous people. When additional work was suggested and service would take longer than anticipated, I was More

by FURROW90
Recommend Dealer
Yes
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Mar 07, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
March 07, 2024

He's always willing to fit me in and take good care of my car Awesome More

by nicolecarson80
Recommend Dealer
Yes
Employees Worked With
Mr woody
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Mar 07, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
March 07, 2024

Friendly kept me up to date with time frame. Knowledgeable, accurate, great customer service, friendly, approachable More

by Kmckee2
Recommend Dealer
Yes
Employees Worked With
Tyler snd Athena
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Mar 07, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
March 07, 2024

Always friendly and quick to get issues taken care of I'm glad to have bought my car through them More

by SQUEEDPS
Recommend Dealer
Yes
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Helpful
March 07, 2024

I have been dealing with this dealership for months due to oil consumption issues. I have been in the dealership almost weekly. My car has continued to have issues without any help. They are slow to diagno More

by MATTHEWSKRYSTA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Ferguson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
2.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Matthew. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

Helpful
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