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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,311 Reviews

5,310 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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November 26, 2024

It was extremely difficult to get ahold of anyone. I left my car two days in a row, and each time, no one returned my calls. It added to the stress I was already under. The shuttle service was very ha More

by audrey.dehdouh
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Durham
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Very good and professional and also polite. Explains good what is wrong with your car thanks for all you do. More

by ELEANORHARTMAN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Parker
November 26, 2024

They were very courteous. And they also answered all my questions and did everything.They could especially Megan about getting my warranty, To cover my engine but i'm doing but More

by larrydel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Great waiting room, efficient and friendly service . Nice to get a car wash in process of fixing recall . More

by yellowjacket5420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Prytulak, Beth Lewis
November 26, 2024

Great customer service The employees are very friendly and reliable.This team on Peter Creek Road are the best, They are very knowledgeable on the process and procedures. They do a great job on repairs. More

by Narz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember her name the lady at front desk in collision , Jason Garner
November 25, 2024

I always feel welcome! The entire team listens to any concerns I may have about my Outback. If they find an issue or concern they let me know immediately. Last service it t More

by Coldie6220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Got good response about service request and it was completed in a timely manner and to my satisfaction . More

by RONANDMARTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

They treated me with respect. I was early because of my anxiety but they took care of my car in a timely manner. More

by SLOONEY654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Parker
November 25, 2024

It is one of the best dealerships in the Roanoke area. I would recommend it to anyone looking for a Dealer ship. More

by RHALL953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

I love going to Southern Team. All my work is done there. I drive an hour and a half to have them do my work. More

by noshowsgurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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