Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,602 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
When I made an appt. I mentioned I had a coupon. On the day of my appt. I forgot to bring the coupon. It was nice to know that the tech that I spoke with mentioned the I mentioned I had a coupon. On the day of my appt. I forgot to bring the coupon. It was nice to know that the tech that I spoke with mentioned the coupon in their notes and Megan was still able to save me money on the service I received. Thank you Nissan for the best customer service! More
As always we are greeted with a friendly and helpful presence, the work done is always exceptional and greeted with smiles, we like getting our work done here! presence, the work done is always exceptional and greeted with smiles, we like getting our work done here! More
The customer service staff did a nice job and the issues with my car were fixed. It did take three visits to complete the repairs. Only issue was I was told you would notify me when the parts arrived but with my car were fixed. It did take three visits to complete the repairs. Only issue was I was told you would notify me when the parts arrived but I did not get any calls. I had to follow up with customer service and they would send me to parts to confirm the parts were in house. Then parts had to send me back to customer service to set up the visit. It seems like customer service and parts could communicate better. Thanks More
The service rep was helpful and they took care of the recall repair quickly. Their diagnostic report on tires and service needed was helpful for future service plans. recall repair quickly. Their diagnostic report on tires and service needed was helpful for future service plans. More
The service department is top notch. Our 2020 Outback was serviced, washed, and ready when promised. A very special thank you to Melissa Simon. Melissa has assisted my wife and me numero Our 2020 Outback was serviced, washed, and ready when promised. A very special thank you to Melissa Simon. Melissa has assisted my wife and me numerous times over the past 4+ years and is always a professional in her job, but she is the epitome of friendliness and compassion. Always, always with the most beautiful smile. She's deserving of being recognized as an asset to the team. More
The advisor in the technician both were outstanding. Highly recommend both of them for Service. Highly recommend both of them for Service. More
Technician and advisor are both exceptional. Highly exceeded expectations. Definitely recommend. Will return in the future Highly exceeded expectations. Definitely recommend. Will return in the future More
Great technician great service advisor. Both were very helpful. Would recommend in future. Both were very knowledgeable Both were very helpful. Would recommend in future. Both were very knowledgeable More
Great customer & on time service and information concerning setvice! Friendly & really helpful! Great customer friendly waiting area! concerning setvice! Friendly & really helpful! Great customer friendly waiting area! More
Always friendly service! Always can find things that need repair ..meaning they really do check your auto! Always can find things that need repair ..meaning they really do check your auto! More