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Southwest Kia - Dallas

Dallas, TX

4.7
1,340 Reviews
Welcome to Southwest Kia Dallas – Your Premier Kia Dealership At Southwest Kia Dallas, we pride ourselves on being the leading Kia dealership in Dallas and the surrounding areas, including Mesquite, Garland, and Irving. Our commitment to customer satisfaction and our extensive selection of new and pre-owned Kia vehicles make us the top choice for all your automotive needs. Why Choose Southwest Kia Dallas? Extensive Kia Inventory: Explore our wide range of new and certified pre-owned Kia models, including popular choices like the Kia Sorento, Kia Sportage, Kia Telluride, and Kia K5. Our knowledgeable sales team is here to help you find the perfect vehicle that suits your lifestyle and budget. Exceptional Customer Service: At Southwest Kia Dallas, customer satisfaction is our top priority. Our friendly and professional staff is dedicated to providing a hassle-free car buying experience. From the moment you step into our showroom to the time you drive off the lot, we ensure you receive the highest level of service. Competitive Financing Options: We offer a variety of financing options to suit every budget. Our finance experts work with a network of lenders to secure the best rates and terms for your auto loan or lease. Whether you have good credit, bad credit, or no credit, we have solutions tailored to your needs. Certified Kia Service Center: Keep your Kia running smoothly with our state-of-the-art service center. Our factory-trained technicians use genuine Kia parts and the latest diagnostic tools to provide top-notch maintenance and repair services. Schedule your service appointment online for added convenience. Community Involvement: We believe in giving back to the community that supports us. Southwest Kia Dallas is actively involved in local events and charities, making a positive impact in Dallas and beyond. Visit Us Today Conveniently located in Dallas, Southwest Kia Dallas is easily accessible from Mesquite, Garland, and Irving. Whether you’re looking to buy, lease, or service your Kia, we invite you to visit our dealership and experience the Southwest Kia difference. Contact Us Ready to find your next Kia? Visit us at Southwest Kia Dallas or call us at 682-305-7203 to speak with one of our friendly team members. You can also explore our inventory and schedule a test drive on our website at kiasouthdallas.com. Discover why Southwest Kia Dallas is the preferred Kia dealership in the Dallas area. We look forward to serving you!
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39650 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,340 reviews

July 15, 2024

Jameson Massonburg and David Sullivan were excellent to work with. Easiest car buying experience I think I’ve ever had. Highly recommend Southwest Kia. More

by kat w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jameson Massonburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sullivan
Jul 15, 2024 -

Southwest Kia - Dallas responded

We're delighted to hear that Jameson and David made your car buying experience so easy at Southwest Kia. Thank you for the high recommendation!

July 15, 2024

Great customer service kept me informed on status of my vehicle, spacious and clean wating area. Great overall experience More

by Joseang87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Husseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Southwest Kia - Dallas responded

Thank you for sharing your positive experience! We're glad to hear that our team at Southwest Kia kept you informed and provided a comfortable waiting area. We appreciate your support!

July 14, 2024

Ause was great. My car was finished at the promised time. It was an easy, hassle-free process. More

by dawnbluitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ause , Suavevion Persely
Jul 15, 2024 -

Southwest Kia - Dallas responded

Dawn, thank you for your five-star review of Southwest Kia! We're thrilled to hear that Ause provided you with great service and that your car was completed on time without any hassle. We appreciate your feedback and hope to continue providing you with excellent service in the future.

July 13, 2024

I traded my 2022 Sorento and upgraded to the 2024. It has now been a month and finance still shows i own the old vehicle. Its showing i am 2 payments late as well. i WAS NOT DO TO PAY ANYTHING ELSE ON More

by dink6358
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Husseini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Constantine Boury
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Southwest Kia - Dallas responded

Dear dink6358, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced with your recent trade-in and the subsequent issues with our finance department. This is not the level of service we aim to provide, and we understand your concerns regarding the impact on your credit. Please know that we take your feedback very seriously and are committed to resolving this matter promptly. Our team will be reaching out to you directly to gather more information and work towards a solution as quickly as possible. We understand the urgency of this issue and will do everything in our power to rectify the situation. Your satisfaction is important to us, and we want to ensure that all our customers have a positive experience. If you have any further questions or need immediate assistance, please contact our finance manager directly. Thank you for your patience and understanding. Kevin Baker - Sales Manager - kevinbaker@lithia.com

July 13, 2024

Everyone there was nice courteous and very informative on all of our needs, answered all of our questions about the car and about our finances. More

by Kirk Fouts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Obeidat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sullivan
Jul 15, 2024 -

Southwest Kia - Dallas responded

Kirk, we're delighted to hear that our team at Southwest Kia provided you with courteous and informative service. Thank you for the positive feedback!

July 07, 2024

I purchased a new Kia Sorento from them and wheel locks set was missing. I was told by sales guy he would follow-up and mail wheel locks but never received them. There was no follow-up after my purchase. More

by Eva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tanner Jones
Jul 09, 2024 -

Southwest Kia - Dallas responded

Eva, thank you for sharing your concerns and bringing to this to my attention. I'm really sorry to hear about your experience and the delay in getting your wheel lock key. This is definitely not the level of service we aim to provide. I'd like to help resolve this issue as quickly as possible for you, so please reach out when you can. Thank you, Kevin Baker - Sales Manager - kevinbaker@lithia.com

June 24, 2024

It was my first time getting service for my car and it went well. I did not what to expect but Jorge explained it to me very detailed. More

by Blancamarkez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Jun 25, 2024 -

Southwest Kia - Dallas responded

We're glad to hear that Jorge made your first service experience a positive one at Southwest Kia. Thank you for sharing!

June 19, 2024

My car was serviced in the amount of time stated. I was offered refreshments and my car was washed (to my surprise) when it was returned to me. More

by Yogi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 19, 2024 -

Southwest Kia - Dallas responded

Yogi, we're delighted to hear that your service experience at Southwest Kia was timely and included some pleasant surprises! Thank you for sharing your feedback with us.

June 14, 2024

My service tech was very nice and answered all of my questions. I got my car back and it was squeaky clean. That was a great surprise! More

by bdllorente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
Jun 17, 2024 -

Southwest Kia - Dallas responded

Thank you for sharing your positive experience! We're glad to hear our service tech at Southwest Kia took good care of you and that the clean car was a pleasant surprise. Safe driving!

June 12, 2024

Had a great experience at KIA. . my salesperson , Christian Alexander was AWESOME!!!! Very friendly and knowledgeable of his job. More

by AndreaBrown9287
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Alexander
Jun 12, 2024 -

Southwest Kia - Dallas responded

Andrea, we're delighted to hear that Christian provided you with an awesome experience at Southwest Kia! Thank you for sharing your positive feedback.

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