
Southwest Kia - Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
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Jameson Massonburg and David Sullivan were excellent to work with. Easiest car buying experience I think I’ve ever had. Highly recommend Southwest Kia. work with. Easiest car buying experience I think I’ve ever had. Highly recommend Southwest Kia. More
Great customer service kept me informed on status of my vehicle, spacious and clean wating area. Great overall experience vehicle, spacious and clean wating area. Great overall experience More
Ause was great. My car was finished at the promised time. It was an easy, hassle-free process. My car was finished at the promised time. It was an easy, hassle-free process. More
I traded my 2022 Sorento and upgraded to the 2024. It has now been a month and finance still shows i own the old vehicle. Its showing i am 2 payments late as well. i WAS NOT DO TO PAY ANYTHING ELSE ON It has now been a month and finance still shows i own the old vehicle. Its showing i am 2 payments late as well. i WAS NOT DO TO PAY ANYTHING ELSE ON MY OLD VEHCLE AND ALL PAYMENT where up to date. I am now getting calls as well for the 2022 to make payments. They are claiming a software issue but still continue to do nothing. My credit is being effected at this point and probably need to get a lawyer involved. Be carefull here if you finace thru KIA. Very sad customer service when you get out the door. They told me i am not the only one calling on this issue. More
Everyone there was nice courteous and very informative on all of our needs, answered all of our questions about the car and about our finances. all of our needs, answered all of our questions about the car and about our finances. More
I purchased a new Kia Sorento from them and wheel locks set was missing. I was told by sales guy he would follow-up and mail wheel locks but never received them. There was no follow-up after my purchase. set was missing. I was told by sales guy he would follow-up and mail wheel locks but never received them. There was no follow-up after my purchase. What a joke. Customer service here is horrid and they are dishonest. I would never purchase a Kia from this experience. More
It was my first time getting service for my car and it went well. I did not what to expect but Jorge explained it to me very detailed. went well. I did not what to expect but Jorge explained it to me very detailed. More
My car was serviced in the amount of time stated. I was offered refreshments and my car was washed (to my surprise) when it was returned to me. I was offered refreshments and my car was washed (to my surprise) when it was returned to me. More
Had a great experience at KIA. . my salesperson , Christian Alexander was AWESOME!!!! Very friendly and knowledgeable of his job. . my salesperson , Christian Alexander was AWESOME!!!! Very friendly and knowledgeable of his job. More