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Southwest Kia - Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
1,159 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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39650 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,159 reviews

February 23, 2022

Given okay service. Salesmen can be a little pushy especially over the phone. Keep questioning if I want to trade in my current vehicle. Will trade but only for another More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks for the feedback, Anthony. We hope you'll give us another chance to earn the two additional stars!

Helpful
February 22, 2022

Awesome experience with Alex. He greeted me with a smile and sent me away smiling. More

by CAVITTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2022 -

Southwest Kia - Dallas responded

We're glad your service visit was awesome thanks to 5-star service from Alex. It is always a joy to hear from our happy customers. We look forward to working with you again!

Helpful
February 22, 2022

Wonderful fast n easy car buying experience with south west Kia Dallas tx. Dream car was successful More

by Yvonne chipman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarwesh Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2022 -

Southwest Kia - Dallas responded

It was a pleasure to work with you, Yvonne. Congratulations on your dream car and thank you for the 5-stars!

Helpful
February 21, 2022

I truly enjoyed my whole experience with this dealership. Noel with the service department met every need from check in to checkout! More

by Toyiwash37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
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Feb 28, 2022 -

Southwest Kia - Dallas responded

We're delighted you enjoyed your visit to Southwest Kia. We hope to see you again soon!

Helpful
February 21, 2022

Good fast nice incredible awesome Kia Dallas Jake What I learned in driving school is... More

by Allen23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the five stars and recommendation!

Helpful
February 21, 2022

The only reason I gave it a three star was because the service guy was nice! More

by karenjhicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know their names
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Feb 28, 2022 -

Southwest Kia - Dallas responded

Hello Karen, our team at Southwest Kia strives to deliver top-level service to all our clients. Please contact me at your earliest convenience, larryjohnson@lithia.com I would like to personally discuss your concerns about your recent experience with our team and what we can do in the future to earn those additional stars. Thank you, and I am looking forward to hearing from you soon. Larry Johnson Fixed Operations Manager

Helpful
February 20, 2022

It was very clean and they were on time. They explain everything they did and also they were all very kind. More

by Fender7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Garamillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the kind words! We appreciate your feedback and hope to see you again soon at Southwest Kia!

Helpful
February 20, 2022

The service tech was very nice and kept me informed about my car service and what may need to be done the next service More

by Stanford.cbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
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Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks so much for trusting the team at Southwest Kia with your automotive needs. We look forward to seeing you again soon!

Helpful
February 19, 2022

Great service and would recommand to any body looking ti buy a car. My guy was Mustafa very nice guy More

by ROCIOARANDA469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Constantine Boury
Other Employees : Mustafa Almutairy
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Feb 28, 2022 -

Southwest Kia - Dallas responded

Thanks for choosing Southwest Kia, and welcome to the Southwest Kia family! We look forward to serving you well into the future!

Helpful
February 18, 2022

At this dealership I was treated with the upmost customer service they made sure I was very satisfied when I left More

by Felicia.head
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Basulto
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Feb 25, 2022 -

Southwest Kia - Dallas responded

Thanks so much for the five stars and recommendation! Hope to see you again soon at Southwest Kia!

Helpful
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