Southwest Kia - Mesquite

Fantastic! Fantastic experience. Car buying can be super stressful, but everyone at Southwest Kia makes it great. They don't pressure you, and they want to make Fantastic experience. Car buying can be super stressful, but everyone at Southwest Kia makes it great. They don't pressure you, and they want to make sure you get the vehicle you want. They don't upsell, especially if that's not what you are interested in. Absolutely love the car I got & had such a great experience. Unlike the majority of dealerships out there who just care about making more money, they are customer oriented. Best experience I've had buying a car in a very, very long time. Thank you again! More

Experience at Soutwest Kia Southwest Mesquite I bought a Kia Soul from Kia Southwest ln Mesquite. I worked wiith Jerry Tonnubbee. Jerry assisted me in choosing the Soul. On the test run Jerry exp I bought a Kia Soul from Kia Southwest ln Mesquite. I worked wiith Jerry Tonnubbee. Jerry assisted me in choosing the Soul. On the test run Jerry explaned the history of the Kia also pointing out mileage in city and highway and other points of the Kia. Jerry worked with me to get the price to a $$ amount I felt comfortable with. I picked the car up the next day after signing the papers. Jerry activated the blue tooth and went over the details about the car with me. He followed up with me the next day to see how things were going with the Soul. All in all this was a great experience from start to finish. Including the sales and finace departments and all the other staff who were friendy and helpful. I came back to Southwest Kia because of the great experience I had 4 years ago when I bought a used Spectra from Southwest Kia. Well done to all. Jessie Todd More

Poor customer service. Looked at a car online get there they said it was sold very disappointed. So they offer me another one with more miles. 4 days later my sensors Tire l Looked at a car online get there they said it was sold very disappointed. So they offer me another one with more miles. 4 days later my sensors Tire light came on. Call back to speak with Mike Stanton he said I needed to speak with my Sale rep they keep passing me around . Still waiting to see if they're going to fix it or not. More

New Car I love love my new car! I didn't know if I would get approved but It was surprisingly easy. My salesman made me feel comfortable and welcomed. I look I love love my new car! I didn't know if I would get approved but It was surprisingly easy. My salesman made me feel comfortable and welcomed. I look forward to one day being able to buy another car from this dealership. More

Trade in for new car Omar was great and really did his best to get me in to the car I wanted. Would recommend him to anyone looking for a new car! Omar was great and really did his best to get me in to the car I wanted. Would recommend him to anyone looking for a new car! More

Above and beyond The staff that helped us(Jeff, Michael, and Victor), were really awesome to work with. They really helped me get out of my old car problems. They went The staff that helped us(Jeff, Michael, and Victor), were really awesome to work with. They really helped me get out of my old car problems. They went above and beyond my expectations. Definitely will go back in the future. More

Excellent service I showed up just as the doors were closing for a car wash and personnel was so on point, they didnt turn me around and my car looked supurb for Mother I showed up just as the doors were closing for a car wash and personnel was so on point, they didnt turn me around and my car looked supurb for Mothers Day. Thanks Kia! More

I had a good experience, I lost some important features I lost important features on new vehicle like cruise control and tinted windows in order to keep the new vehicle more affordable to purchase which I n I lost important features on new vehicle like cruise control and tinted windows in order to keep the new vehicle more affordable to purchase which I now regret. More

Service and reps out of sight Every time we have come in for service our experience has been exceptional. Gary Wells and Craig know what they are doing and are extremely helpful e Every time we have come in for service our experience has been exceptional. Gary Wells and Craig know what they are doing and are extremely helpful every time. They are not only professional but also very friendly towards me and my wife when she is with me. They make us feel right at home and not just another number. They are top-notch personnel. More

Service Department Heather Stallings greeted me with a smile took care of what I needed to be serviced even when I showed up at 5:30 and they took care of me. Was told o Heather Stallings greeted me with a smile took care of what I needed to be serviced even when I showed up at 5:30 and they took care of me. Was told of all the amenities in the waiting area was told about the status of my car. I recently had a scratch appear on my car she and another gentleman helped find the right paint for my car. Overall the experience was exceptional, ask for Heather Stallings she will make sure you are taken care of. More