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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.4
331 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 331 reviews

July 17, 2021

Had to sign on the car before seeing. Dealer didn't put temp tags on car. Dealer almost hit my work truck leaving parking lot. More

by VMiles
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Lara
Jul 23, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

We are sorry to hear that you are unsatisfied with your experience. If you have any issues or concerns, please reach out to our dealership and ask for management. Thank you.

June 18, 2021

This was the worst customer service/service department I have ever experienced. My son's car was in the service department for repairs for over 3 months. Twice they contacted him to tell him his truck was More

by lisal475869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Guerra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Lisa, we are sorry to hear that you are unsatisfied with you recent service visit. If you are still experiencing any issues, please contact our dealership and ask for our Service Manager. Thank you.

June 05, 2021

Chadd is a patient guy with the cars I take to him. Spirit never lets us down when it comes to getting the work done correctly. More

by eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chadd Lewis
Jun 07, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review Eric!

May 31, 2021

The salesman did what he had too do too get the SUV that I wanted. He didn’t just say, we don’t have it. He told me, I will find it for you. They were awesome More

by Haguirre53@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Aguirre
Jun 01, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! We are so glad that our team could help you.

May 16, 2021

Irvin is very friendly & understanding. He knows his job well, always trys to make us happy & satisfied with our purchase. He has Excellent Customer Service Skills! More

by Juanita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cantu
May 17, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! We are so glad that our team could assist you.

April 08, 2021

This dealership went the extra mile for me ! They got me the truck I wanted! Matt never gave up trying to get the deal closed ! I will use Matt again! More

by Mucsnarb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lara. Justin mcadoo 5 stars each.
Apr 09, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that we can assist you with in the future.

April 06, 2021

They didnt even fix the problem I took my car in for. 20 mins after I drove off lot my car broke down. Then they wanted to charge me 150 dollars every hour to drive my car to find out the problem. When I ga More

by Stephanie George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Renee and Chad
Apr 09, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Stephanie, apologize that you are unsatisfied with your recent experience. If you have any concerns or are still experiencing issues, please contact our dealership and ask for our Service Manager. Thank you.

April 05, 2021

The best dealer they were so nice to us differently the best one thanks to you guys know I have my new car I soooooo happy I went to this dealer ........ More

by Chino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick castillo
Apr 05, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! We appreciate the wonderful feedback.

April 01, 2021

Had a great experience with Mike and Justin on our purchase! Really glad we went there! Thanks for everything you all did fellas! Be bless More

by sbobbyjoe04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and Mike
Apr 01, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review! We are so glad that our team could assist you.

April 01, 2021

The people at spirit Dodge was really nice and got me into a vechile with no Hassel so if your looking for an honest friendly dealership I would recommend them. More

by Packers7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Miller
Apr 01, 2021 -

Spirit Automotive Chrysler Dodge Jeep responded

We are so glad that our team could assist you. Thank you for the review!

Apr 02, 2021 -

Packers7 responded

Not a problem you guys are awesome.

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