Spirit Automotive Chrysler Dodge Jeep
Lubbock, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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This was the worst customer service/service department I have ever experienced. My son's car was in the service department for repairs for over 3 months. Twice they contacted him to tell him his truck was have ever experienced. My son's car was in the service department for repairs for over 3 months. Twice they contacted him to tell him his truck was ready. He flew to Lubbock both times to pick up his truck only to find out each time that they "found" something else wrong. The repairs he took his truck in for are still not fixed. This time I will take his truck to a qualified mechanic. Don't use this dealership's service department unless you want your vehicle to sit for months, not get fixed and watch them come up with a list of "things that are wrong" that they didn't realize the first, second or even third time. They should be embarrassed by how incompetent they are. More
The salesman did what he had too do too get the SUV that I wanted. He didn’t just say, we don’t have it. He told me, I will find it for you. They were awesome I wanted. He didn’t just say, we don’t have it. He told me, I will find it for you. They were awesome More
Irvin is very friendly & understanding. He knows his job well, always trys to make us happy & satisfied with our purchase. He has Excellent Customer Service Skills! well, always trys to make us happy & satisfied with our purchase. He has Excellent Customer Service Skills! More
This dealership went the extra mile for me ! They got me the truck I wanted! Matt never gave up trying to get the deal closed ! I will use Matt again! the truck I wanted! Matt never gave up trying to get the deal closed ! I will use Matt again! More
They didnt even fix the problem I took my car in for. 20 mins after I drove off lot my car broke down. Then they wanted to charge me 150 dollars every hour to drive my car to find out the problem. When I ga mins after I drove off lot my car broke down. Then they wanted to charge me 150 dollars every hour to drive my car to find out the problem. When I gave word for word what's wrong with it. Renee should not be yalls front desk person. Shes rude! I spoke to the manager Chad and he didnt even want to fix my car after that his word were " if you dont wanna come back and pay 150 $ per hour then that's a personal choice" why would I have to pay 150 PER HOUR! And yesssssss that's what he said... that's ridiculous and if you ask me its fraud!!!!!... went in for a transmission problem and they fixed the fuel gage!? How does that even make sense??? Yes I paid becaus ei thought they fixed the problem but nope drove down to walmart down the street and what do you know my transmission light pops on! More
The best dealer they were so nice to us differently the best one thanks to you guys know I have my new car I soooooo happy I went to this dealer ........ best one thanks to you guys know I have my new car I soooooo happy I went to this dealer ........ More
Had a great experience with Mike and Justin on our purchase! Really glad we went there! Thanks for everything you all did fellas! Be bless purchase! Really glad we went there! Thanks for everything you all did fellas! Be bless More
The people at spirit Dodge was really nice and got me into a vechile with no Hassel so if your looking for an honest friendly dealership I would recommend them. into a vechile with no Hassel so if your looking for an honest friendly dealership I would recommend them. More