Back

Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.4
331 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
Contact Dealership

4611 Ave Q

Lubbock, TX

79412

Directions

By Type

Showing 331 reviews

September 12, 2018

Fast, friendly service! The service department was very helpful in helping me schedule an appointment to have my vehicles oil changed and to address a recall. It was a fast p More

by Lubbtex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
Sep 12, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

September 06, 2018

Great experience We were looking to get out of a car and beat a payment. Tre and Ricky did everything humanly possible to find the right vehicle for my wife at an affo More

by Oggy34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre
Sep 06, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

September 06, 2018

Luckily just a battery They did a great job getting the jeep fixed. It did take a little time. Almost a week. And proceycfor a battery bit what can you do? More

by Dvaladez78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Girl in service area ???
Sep 07, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We would like to know more about your concerns with our dealership. Can you please contact our store and ask for our general manager, Kyle Porras? We'd like to help resolve this for you! Thank you.

September 04, 2018

Overall coming down by their good customers service Mr. Washington was an amazing help on helping me find the car I wanted for the price I wanted and more. He was at amazing customers service!!!!!! More

by Janet246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

August 21, 2018

Friendly Fast and friendly service. They answered all my questions I had. They also fixed recalls that my vehicle had that I was unaware of. Amazing people! More

by Dantorres23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 24, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

August 14, 2018

Poor service Took car in for oil change...windshield washer fluid was not filled. Most places do fill the washer fluid.. Left with malfunction indicator light More

by Shike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Kyle Porras? We look forward to help resolving this for you. Thank you.

August 09, 2018

great Great place great people Dewon Rosemand helped me find the van I needed for my family and is perfect since I have a disabled son. He hit the nail rig More

by Jessieoritz44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dewon Rosemand
Aug 10, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this with us! We're glad that our sales team could make this a wonderful experience for you! Enjoy your rockin' new ride. :)

August 07, 2018

Great Service personnel These guys know what there doing. Reviewed and explained why the engine light was on and why the parts needed to be replace. Also cecked air pressu More

by Ernie Lazos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop Manager
Aug 08, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

August 03, 2018

They just don't seem concerned with your vehicle issues First they put in the wrong oil in my charger and them I requested to speak to a service manager abou all the rust on my steering system on a 3000 mil More

by Hellcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry
Aug 03, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Kyle Porras? We look forward to help resolving this for you. Thank you.

July 31, 2018

THE BEST CUSTOMER SERVICE So we ended up at Spirit after we walk away from another dealership due to ignoring us, making us wait, and this was at the time of signing paperwork! More

by cjlaura15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Fillmore.
Aug 01, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

...
23
...