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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.5
333 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 333 reviews

August 03, 2018

They just don't seem concerned with your vehicle issues First they put in the wrong oil in my charger and them I requested to speak to a service manager abou all the rust on my steering system on a 3000 mil More

by Hellcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry
Aug 03, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Kyle Porras? We look forward to help resolving this for you. Thank you.

July 31, 2018

THE BEST CUSTOMER SERVICE So we ended up at Spirit after we walk away from another dealership due to ignoring us, making us wait, and this was at the time of signing paperwork! More

by cjlaura15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Fillmore.
Aug 01, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

July 19, 2018

Horrible Experience! Dishonest Salesmen! This dealership left a lastng impression on my intire family, which is "There are no longer honest salesmen in the car buying business." The salesman More

by Rivers Family LBK.TX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erick Castillo
July 18, 2018

Friendly People..... Organization Skill, welllll The people are friendly but they need organizing. I scheduled my repairs over a week out. The day I dropped my vehicle off they said “we have to order More

by MadBomber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The nice lady isn’t listed. Odd no women are!?
Jul 19, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate the honest feedback on us. We will most certainly take this feedback to our management team to help improve our service for our customers in the future. Thank you.

July 09, 2018

Best ever Love this place. Letty was very knowlegable. Help us all the way. Answered all questions. Got us the best interest rate. She has attention to all. More

by Jojo0614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Letty Garcia - Sales Professional
Jul 12, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

June 28, 2018

Dodge Charger the only car to own This will be my fourth Charger in a row, 2009, 2012, 2015 and now 2018. Before those I own two Intrepids 1998 & 2007. Dodge has the best value for you More

by Big Ed 7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Raiford and Annie White
Jun 29, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate that we could earn your business at our dealership! We hope you enjoy your new vehicle! :)

June 06, 2018

2018 Dodge Journey Salesman was very friendly and helped me get exactly what I needed. I would definitely recommend this place to anyone looking for a new car. More

by Vgarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Gonzales
Jun 07, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this with our team let us know if there is anything else that we can do!

May 31, 2018

Truck I'm very pleased with the service easy and fast.I would recommend anybody to them. Angel was a good help saw us and help right away . More

by joebau88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

Thanks for sharing this great feedback with our team! Let us know if there is anything else that we can do for you!

May 23, 2018

New and used purchasing Hassle free experience ! Good deal on both vehicles we purchased and extremely helpful with any and all issues that came up ! We will definitely be re More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Stephenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rojas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We're happy that we could make this a wonderful experience for you at Spirit Auto! Let our team know if there is anything else that we can do for you!

May 14, 2018

Great experience Clint is amazing as always! He works hard to get your deal done and is willing to do whatever it takes along with all the other awesome people there! More

by Michelle Acevedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate you sharing this with us! Let our team know if there is anything else that we can do for you!

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