Spirit Automotive Chrysler Dodge Jeep - Service Center
Lubbock, TX
120 Reviews of Spirit Automotive Chrysler Dodge Jeep - Service Center
Very fast at dealing with the issue I turned my vehicle in Monday. My beheicle was not able to start. Wednesday my vehicle was up and ready to go. Very fast service and I was happy abou I turned my vehicle in Monday. My beheicle was not able to start. Wednesday my vehicle was up and ready to go. Very fast service and I was happy about it. More
Fast, friendly service! The service department was very helpful in helping me schedule an appointment to have my vehicles oil changed and to address a recall. It was a fast p The service department was very helpful in helping me schedule an appointment to have my vehicles oil changed and to address a recall. It was a fast process. More
Luckily just a battery They did a great job getting the jeep fixed. It did take a little time. Almost a week. And proceycfor a battery bit what can you do? They did a great job getting the jeep fixed. It did take a little time. Almost a week. And proceycfor a battery bit what can you do? More
Friendly Fast and friendly service. They answered all my questions I had. They also fixed recalls that my vehicle had that I was unaware of. Amazing people! Fast and friendly service. They answered all my questions I had. They also fixed recalls that my vehicle had that I was unaware of. Amazing people! More
Poor service Took car in for oil change...windshield washer fluid was not filled. Most places do fill the washer fluid.. Left with malfunction indicator light Took car in for oil change...windshield washer fluid was not filled. Most places do fill the washer fluid.. Left with malfunction indicator light on. More
Great Service personnel These guys know what there doing. Reviewed and explained why the engine light was on and why the parts needed to be replace. Also cecked air pressu These guys know what there doing. Reviewed and explained why the engine light was on and why the parts needed to be replace. Also cecked air pressure in my tires Since one looked a little low. More
They just don't seem concerned with your vehicle issues First they put in the wrong oil in my charger and them I requested to speak to a service manager abou all the rust on my steering system on a 3000 mil First they put in the wrong oil in my charger and them I requested to speak to a service manager abou all the rust on my steering system on a 3000 mile car and they just don't seem to give a xxxx about your issues More
Friendly People..... Organization Skill, welllll The people are friendly but they need organizing. I scheduled my repairs over a week out. The day I dropped my vehicle off they said “we have to order The people are friendly but they need organizing. I scheduled my repairs over a week out. The day I dropped my vehicle off they said “we have to order your part and it will be in tomorrow”. Soooo why schedule an appointment if you’re not going to have the part ready? Also, they got a salesman that needs to pull his dang pants up and stop talking like he’s in the hood and using street slang. He comes across an idiot. More
I’ve always had good experience Every thing was good.The people were good and nice I can’t say anything else but nice and polite and good job well done Every thing was good.The people were good and nice I can’t say anything else but nice and polite and good job well done More
Warranty Work My Jeep suffered a failure in the 'drive train' at 95,000 miles. The folks at Spirit did the work to fix and honored the warranty. The folks are nic My Jeep suffered a failure in the 'drive train' at 95,000 miles. The folks at Spirit did the work to fix and honored the warranty. The folks are nice but the parts were not in stock, and in fact were back ordered. It took over two weeks to get the parts, but once they arrived i was quickly back on the road. I think this speaks volumes to the 'Just In Time' delivery method employed by the auto makers these days, Just in Time always means we don't have the part... Besides the long wait for parts, which is somewhat out of the dealership's hands, I had a good experience More